Detail-Oriented and Professional with extensive experience in Title and Escrow, facilitating real estate transactions by acting as a neutral third party between the buyer and seller. Adept in paying attention to every detail while ensuring that all legal requirements and procedures are followed correctly. Proven track record of exemplary customer service, excellent marketing and business promotion skills, with the ability to retain existing clients, and gain referrals. Possesses great problem solving and communication skills, working closely with all parties involved in transactions to ensure seamless delivery of services while promoting a culture of continuous improvement.
Work History
Escrow Officer in training/Onsite Manager
Lenders Title Solutions, McKinney, TX | 03.2015undefined
Realtor
Premier Legacy Real Estate, Longview, TX | 03.2013undefined
Senior Escrow Officer
3 Years 3 Months
Sendera Title | 07.2023 - 10.2026
Team Lead
Managed escrow closings, ensuring accurate settlement documents and timely fund disbursement.
Reviewed escrow accounting reports and resolved outstanding check or open file balance issues.
Developed new business opportunities by actively participating in networking events and building strategic partnerships within the real estate community.
Assisted junior escrow officers in resolving complex issues, fostering their professional growth and development.
Enhanced client satisfaction by efficiently managing complex escrow transactions and providing exceptional customer service.
Resolved title issues promptly by collaborating with underwriters, attorneys, and other stakeholders to clear any roadblocks hindering property transfer.
Conducted regular audits of escrow accounts to ensure accuracy, compliance, and proper funds disbursement upon closing.
Escrow Officer
10 Months
FIDELITY NATIONAL TITLE | 06.2022 - 04.2023
Provided exemplary customer service on purchases, refinances, HUD and relocation transactions with emphasis on client retention while working on soft pro and smart view programs as well as assisting the manager.
Ensured that all aspects of property agreement had been met, payment of outstanding debts as well as processing the legal paperwork to finalize the transaction.
Verified the accuracy of land ownership documents, conferred with realtors and lending institutions while obtaining property drawings and reports from county surveyors to clear any liens.
Maintained excellent communication with all parties involved in various transactions to ensure a smooth and timely closing process including answering questions and resolving issues that arises.
Senior Escrow Officer
1 Year 3 Months
BRAHMA TITLE & ESCROW MCKINNEY, TX | 05.2020 - 08.2021
Facilitated real estate transactions and also managed the daily operations of office files, not limited to refinances, retail and reverse mortgage foreclosures.
Assisted in operations remitting GARC fees along with underwriter remittances making sure all fees are recorded and sorted accordingly.
Drew on extensive knowledge of the industry to complete transactions, resolving any post-closing issues along with recording any releases.
Exemplified adequate efficiency in Ramquest as well as in ensuring the property titles are clear for delinquent taxes as well as examining and summarizing mortgages and trust deed documents.
Escrow Officer
1 Year 2 Months
East Texas Title Companies, Longview, TX | 05.2018 - 07.2019
Training Program Manager/State Training Officer at Tennessee Emergency Management AgencyTraining Program Manager/State Training Officer at Tennessee Emergency Management Agency