Kristin Emmendorfer
Cosby,MO
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
42
42
years of professional experience
Work History
Floral Manager
Hy-Vee
Saint Joseph, MO
10.2010 - 02.2024
- Ordered supplies based on space and budget availability, current trends and sales projections.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Managed integration and merchandising of seasonal and holiday-specific product offerings.
- Delegated assignments and set schedules for effective coverage of floral department needs.
- Supervised a team of florists, providing guidance on design techniques, customer service strategies, and product knowledge.
- Established effective relationships with suppliers to negotiate prices for bulk purchases of flowers and other products.
Sales Manager
Rau Green House
Saint Joseph, MO
05.1982 - 10.2010
- Tracked monthly sales to generate reports for business development planning.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Established relationships with key clients, while maintaining existing customer base.
- Maintained professional network of potential clients and business opportunities.
- Established new accounts and serviced existing accounts maintaining professional relationships.
Bank Teller
US Bank National Association
Saint Joseph, MO
03.1999 - 06.2000
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Performed cash handling duties including counting currency, coins and checks.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Maintained confidentiality of bank records, transactions and customer information.
- Welcomed customers and offered pleasant service during entire transaction.
Education
Associate of Science -
Missouri Western University
Saint Joseph, MOSkills
- Horticulture Knowledge
- Team Supervision
- Scheduling
- Inventory Oversight
Timeline
Floral Manager
Hy-Vee
10.2010 - 02.2024
Bank Teller
US Bank National Association
03.1999 - 06.2000
Sales Manager
Rau Green House
05.1982 - 10.2010
Associate of Science -
Missouri Western University
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