Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristin Erickson

Rockford,Illinois

Summary

Proven track record of enhancing customer satisfaction and streamlining operations, demonstrated at DoorDash with meticulous attention to detail and exceptional teamwork skills. Skilled in using GPS technology for efficient route planning and a positive attitude that boosts team morale. Achieved a significant reduction in delivery times by optimizing routes and collaborating effectively with colleagues.

Overview

25
25
years of professional experience

Work History

Delivery Driver

DoorDash
01.2023 - Current
  • Delivered food to customer doorsteps, business offices and corporate luncheons.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Server

Bar Louie River North
05.2017 - 09.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Server

Grand Lux Cafe
02.2015 - 10.2016
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Office Manager

Addison Auto Krafters
04.2008 - 06.2010
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained computer and physical filing systems.
  • Updated reports, managed accounts, and generated reports for company database.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.

Gymnastics Coach

Gymnastics Academy Of Rockford
06.1999 - 09.2005
  • Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
  • Developed lesson plans and routines for individual students to meet personal goals and abilities.
  • Coordinated with other instructors and coaches to determine student advancement and progress.
  • Boosted gymnasts'' confidence levels by offering constructive feedback and personalized support.
  • Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.

Server

Lone Star Steakhouse & Saloon
01.2000 - 08.2004
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Associate of Arts - General Curriculum

University of Illinois
Champaign, IL

Associate of Arts - Addictions CADC

College of DuPage
12.2025

High School Diploma -

Guilford High School
Rockford
06.2002

Skills

  • Positive Attitude
  • Customer Service
  • Valid Driver's License
  • Teamwork and Collaboration
  • Attention to Detail
  • Time Management
  • Dependable and reliable
  • Problem-Solving

Timeline

Delivery Driver

DoorDash
01.2023 - Current

Server

Bar Louie River North
05.2017 - 09.2019

Server

Grand Lux Cafe
02.2015 - 10.2016

Office Manager

Addison Auto Krafters
04.2008 - 06.2010

Server

Lone Star Steakhouse & Saloon
01.2000 - 08.2004

Gymnastics Coach

Gymnastics Academy Of Rockford
06.1999 - 09.2005

Associate of Arts - General Curriculum

University of Illinois

Associate of Arts - Addictions CADC

College of DuPage

High School Diploma -

Guilford High School

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Kristin Erickson