Kristin Evans
Southfield,MI
Summary
Proactive Production Group Leader with expertise in workflow optimization, quality control, and team leadership. Drives efficiency and enhances production processes through strong communication and problem-solving skills. Focused on maintaining safety standards and fostering continuous improvement in manufacturing environments.
Overview
8
8
years of professional experience
Work History
Production Group Leader
General Motors
Toledo, OH
06.2025 - Current
- Oversaw production activities, quality assurance, inspection, problem-solving, and GM Built-In Quality initiatives to enhance operational effectiveness.
- Analyzed production issues and drove continuous improvement initiatives to sustain solutions within the Zone.
- Managing daily operations, developing and improving business processes, and fostering a culture of teamwork and collaboration.
- Ensured a safe workplace, led the team in improving safety standards, and enforced mandated safety tools and procedures.
- Apply independent judgment within the framework of the Global Manufacturing System, with a focus on Safety, People, Quality, Responsiveness, Cost, and Environment (SPQRCE).
- Acquired knowledge of the Continuous Improvement Process (CIP) to facilitate process optimization efforts.
- Acquired knowledge of Throughput Improvement Process (TIP) within processes and systems through continuous monitoring of top bottlenecks in the area.
- Knowledge of the timekeeping system (KRONOS).
Production Supervisor
Stellantis
Detroit, MI
05.2024 - 06.2025
- Led kaizen project activities focused on safety, cost, quality, and throughput improvements, addressing waste reduction opportunities identified through cost deployment.
- Ensured production plan was met, analyzed issues with other roles, and implemented continuous improvement activities to enhance sustainability of solutions within the Zone.
- Proactively analyzes quality KPIs related to the Zone, prioritizes quality issues and properly guides Team Leaders.
- Identified losses during the Shift, utilized the C-Matrix to coordinate World Class Manufacturing activities, and improved Zone performance.
- Utilized Performance Feedback System (PFS) to enhance operational efficiency.
Benefits Advisor
Elevance Health
Remote
11.2022 - 03.2024
- Analyzed employee benefit plans, including healthcare and retirement, to identify areas for enhancement and compliance.
- Designed and managed benefit plans for clients, ensuring alignment with legal requirements and industry standards.
- Administered employee insurance, pension, and savings plans in collaboration with insurance brokers and plan carriers to optimize coverage.
- Mastered state and Federal benefit laws Including ERISA, FMLA, COBRA, HIPPA and 401k administration.
- Negotiated collective agreements on behalf of employers or workers and mediated labor disputes and grievances.
- Reviewed occupational data on alien employment certification applications to determine occupational titles and codes.
CSR 2
Blue Cross Blue Shield of Michigan
Southfield, MI
10.2017 - 11.2022
- Assisted customers with inquiries and complaints in a professional manner.
- Assisted customers and physicians with pharmacy inquiries, enhancing understanding of available options.
- Guided customers through product selection, ordering, billing, and returns to ensure satisfaction.
- Resolved complex issues by collaborating with departments to deliver tailored solutions for customer needs.
- Knowledge in Macess Production, FACETS, Microsoft Outlook, Microsoft Word, Microsoft Excel, and Express Scripts.
Education
Associates Degree - Business Administration
Oakland Community College
Royal Oak, MI06.2022
High School Diploma - General Studies
Romulus Community High
Romulus, MI06.2009
Skills
- Continuous improvement
- Production planning
- Safety management
- Team collaboration
- Data-driven decision making
- Problem solving
- Effective communication
- Leadership skills
- Time management
- Analytical thinking
- Customer focus
- Quality control
- Attention to detail
- Professionalism
Timeline
Production Group Leader
General Motors
06.2025 - Current
Production Supervisor
Stellantis
05.2024 - 06.2025
Benefits Advisor
Elevance Health
11.2022 - 03.2024
CSR 2
Blue Cross Blue Shield of Michigan
10.2017 - 11.2022
Associates Degree - Business Administration
Oakland Community College
High School Diploma - General Studies
Romulus Community High