Kristin Fahl

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Managed high volume of customers during peak hours, maintaining prompt and efficient service.
• Highly knowledgeable in liquor and cocktails on premise along with the 300+ wines in cellar.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

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• Strengthened product knowledge by hosting educational tastings for bartenders with industry experts or brand representatives present.
• Enhanced customer service skills by conducting comprehensive training sessions for bartenders.
• Championed a culture of continued learning and professional development, inspiring bartenders to pursue advanced training or certifications.

• Closed out cash register and prepared cashier report at close of business.
• Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
• Mentored and trained staff members to ensure exceptional customer service standards.
• In charge of liquor orders and stocking.