Kristin Ferman
Blue Springs,MO
Summary
Seasoned Lead Preschool Teacher with a proven track record at Duncan Academy, adept in classroom management and parent-teacher communication. Excelled in creating engaging learning environments and fostering significant parental involvement. Skilled in conflict resolution and customer service, enhancing educational experiences and customer satisfaction.
Overview
25
25
years of professional experience
Work History
Lead Preschool Teacher
Duncan Academy
08.2022 - Current
- Assisted and supervised up to 10 children through entire school day.
- Established strong relationships with parents through regular communication regarding their child''s progress, fostering increased parental involvement in the educational process.
- Utilized positive reinforcement techniques when addressing behavioral issues, maintaining a respectful and orderly classroom environment conducive to learning.
- Utilized books, songs and games to engage students.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Preschool Teacher
Eagles Academy
06.2021 - 05.2022
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Preschool Teacher
BLS Education Center
09.2019 - 02.2020
Stay at Home Mom
Myself
05.2002 - 09.2019
Flexible Benefits Representative
Gallagher Benefit Services
05.1999 - 05.2002
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Enhanced company reputation by providing exceptional customer service and support.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
Education
Diploma - General Studies
Winnetonka High School
Kansas City, MO05.1989
Skills
- Parent-Teacher Communication
- Classroom Organization
- Group and individual instruction
- Classroom Management
- Conflict resolution techniques
- Supply Management
- Positive Reinforcement
- Customer Service
- Data Entry
- Administrative Support
- File Organization
- Customer and client relations
Timeline
Lead Preschool Teacher
Duncan Academy
08.2022 - Current
Preschool Teacher
Eagles Academy
06.2021 - 05.2022
Preschool Teacher
BLS Education Center
09.2019 - 02.2020
Stay at Home Mom
Myself
05.2002 - 09.2019
Flexible Benefits Representative
Gallagher Benefit Services
05.1999 - 05.2002
Diploma - General Studies
Winnetonka High School
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