Kristin Gentry
Hermosa Beach,CA
Summary
Results-driven sales and customer service professional with a proven track record of exceeding expectations. Possessing exceptional time management skills and a strong ability to connect with customers, I consistently maintain a professional attitude and thrive in all roles.
Overview
27
27
years of professional experience
Work History
Sales Associate
Marine Layer
Manhattan Beach, CA
01.2023 - Current
- I provide a great customer experience and connect with each client personally
- Visual and business operations duties (back of house standards, front of house operations, operate all computer systems and merchandise the store when shipments arrive)
- I work well with all co-workers and am a team player.
Client Services Associate
UBS Financial Services
Century City, CA
04.2001 - 09.2010
- Assist million dollar producers
- Open and maintain client accounts
- Create Portfolio Reviews
- Act as a liaison between client and back-office operations
- Train new employees
- Assist new recruits in transition to UBS
- Interact with clients on a daily basis.
Office Manager , Executive Assistant , Reception
A Band Apart Productions
Los Angeles, CA
11.2000 - 04.2001
- Responsible for answering a seven line switchboard
- Train staff on proper use of Vista United telephone system
- Responsible for the ordering of office supplies
- Help to interview, hire and train interns
- Responsible for the scheduling of executive meetings.
Technical Recruiter
Spence Reed Technologies
El Segundo, CA
03.2000 - 09.2000
- Recruited, interviewed and placed candidates for both contract and permanent technical positions
- Direct contact for all Help Desk, Desktop and Network Engineer postings on the internet
- Trained applicants on interviewing skills and educated them about the current job market.
Customer Service Supervisor
SkyView Satellite Television
El Segundo, CA
01.1998 - 01.2000
- Managed department responsible for Telesales and Customer Service, tracking all sales, expenses and profitability of the operation
- Recruited, interviewed and hired Customer Service Representatives and Telemarketers
- Monitored CSR's and Telemarketers daily and consulted with them to improve their effectiveness.
Education
Associate - Liberal Arts
Mesa College
San Diego, CA01.1994
Skills
- Working with people
- Sales and customer service
- Professional attitude
- Time management
- Client Account Management
- Product Sales
- Payment Processing
- Retail Store Operations
- Service-oriented
- Teamwork and Collaboration
- Store Opening and Closing
- Relationship Building
Timeline
Sales Associate
Marine Layer
01.2023 - Current
Client Services Associate
UBS Financial Services
04.2001 - 09.2010
Office Manager , Executive Assistant , Reception
A Band Apart Productions
11.2000 - 04.2001
Technical Recruiter
Spence Reed Technologies
03.2000 - 09.2000
Customer Service Supervisor
SkyView Satellite Television
01.1998 - 01.2000
Associate - Liberal Arts
Mesa College
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