Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Kristin Gross

New Lenox,IL

Summary

Former Elementary Education Teacher possessing a diverse skill set across many industries. Pursuing a career change to showcase talents in developing broad-based ideas for both, goods and service, industries. Seeking a position in Consulting/Marketing/Advertising.

Overview

24
years of professional experience

Work History

Top Golf
Naperville, IL

Bayhost Attendant/Server
06.2023 - 08.2023

Job overview

  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Elementary School District 159
Richton Park, IL

2nd/3rd Grade GATE Teacher
08.2021 - 06.2023

Job overview

  • Prepared daily and weekly lesson plans to help students meet learning goals.
  • Expanded, enriched and accelerated district curriculum as appropriate for advanced learners.
  • Provided various opportunities for students to create and showcase their talents through project-based learning.
  • Used technology to drive instruction and maximize student achievement.
  • Informed parents of less satisfactory student performance and implemented plans to bring performance back to expectations.

Ridge Lawn Elementary School
Chicago Ridge, IL

4th Grade Teacher
09.2004 - 06.2010

Job overview

  • Developed and implemented engaging lessons which improved students' ability to learn and succeed.
  • Collaborated effectively with coworkers to plan and implement curriculum.
  • Documented students' individual progress and differentiated instruction according to students' needs.
  • Involved parents in student education by establishing strong relationships.

GMAC (General Motors Acceptance Coorporation)
Orland Park, IL

Office Worker
05.2003 - 08.2003

Job overview

  • Answered phone calls and welcomed visitors to office.
  • Communicated with customers and employees to answer questions and effectively address complaints.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.

Target
Orland Park, IL

Cashier Customer Service
06.1999 - 08.2001

Job overview

  • Helped guests feel appreciated by greeting them in a positive and friendly manner.
  • Exemplified excellent customer service skills by ringing up guests' orders efficiently.
  • Resolved customers' problems by handling returns and exchanges in a professional manner.

Education

Olivet Nazarene University

Master of Science from Elementary Education
2012

Eastern Illinois University

Bachelor of Science from Elementarty Education
2003

Skills

  • Google Chrome Workspace and Microsoft Proficient
  • Documenting and Developing Reports
  • Positive Client Relations
  • Data Collection and Analysis
  • Detail-Oriented
  • Problem-Solving/Solution Orientated
  • Training and Development
  • Point of Sale System Operations
  • Team Collaboration
  • Analytical Thinking
  • Presentation Development
  • Marketing Strategies
  • Flexible and Adaptive
  • Customer Service and Rapport
  • Relationship Building
  • Instructional Materials Creation and Presenting

Timeline

Bayhost Attendant/Server

Top Golf
06.2023 - 08.2023

2nd/3rd Grade GATE Teacher

Elementary School District 159
08.2021 - 06.2023

4th Grade Teacher

Ridge Lawn Elementary School
09.2004 - 06.2010

Office Worker

GMAC (General Motors Acceptance Coorporation)
05.2003 - 08.2003

Cashier Customer Service

Target
06.1999 - 08.2001

Olivet Nazarene University

Master of Science from Elementary Education

Eastern Illinois University

Bachelor of Science from Elementarty Education

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Kristin Gross