Kristin Guffey
Battle Creek,MI
Summary
Detail-oriented professional with expertise in EHR management, patient registration, and insurance verification. Committed to ensuring compliance and maintaining patient confidentiality while delivering high-quality administrative support.
Overview
18
18
years of professional experience
Work History
Medical Administrative Assistant
Unique Rehabilitation Services
Battle Creek , MI
03.2025 - Current
- Processed patient registration forms and verified insurance information accurately.
- Entered patient demographic information into the Electronic Health Records system.
- Answered phones, scheduled appointments, and provided general information to callers.
- Collected information, verified insurance and collected co-payments for patients as part of check-in process.
- Prepared examination rooms by ensuring cleanliness and stocking supplies.
Health Information Analyst & Training Coordinator
Grace Health
Battle Creek, MI
11.2009 - 10.2022
- Analyzed health data to identify trends and support decision-making processes.
- Maintained electronic health records to ensure accuracy and compliance with regulations.
- Trained staff on the use of health information systems and best practices.
- Assisted with implementation of new software applications designed for efficient storage and retrieval of PHI.
- Reviewed existing processes and procedures related to health information management.
- Performed quality control audits on patient medical records to identify errors or omissions.
- Coordinated training schedules and sessions for new hires and ongoing education.
Medical Records Clerk
Psychological Consultants Of Michigan
Battle Creek, Michigan
06.2008 - 01.2010
- Maintained patient confidentiality while organizing medical records for psychological services.
- Collaborated with healthcare professionals to ensure accurate record-keeping practices.
- Adhered to compliance regulations in managing sensitive mental health information.
- Pulled patient charts for upcoming appointments.
- Scheduled patient appointments and efficiently collected copayments.
Education
Associate of Applied Science - Health Information Technology
Davenport University
Battle Creek, MI05-2008
Skills
- EHR management
- patient registration
- insurance verification
- medical billing
- data analysis
- health information compliance
- customer service
- staff training
Timeline
Medical Administrative Assistant
Unique Rehabilitation Services
03.2025 - Current
Health Information Analyst & Training Coordinator
Grace Health
11.2009 - 10.2022
Medical Records Clerk
Psychological Consultants Of Michigan
06.2008 - 01.2010
Associate of Applied Science - Health Information Technology
Davenport University