Kristin Haas.
Lake Elsinore,CA
Summary
Dynamic and highly reliable professional with extensive experience in customer service at Jessica Drakes Private Events Company. Skilled in creative mixology and relationship building, I consistently increased customer satisfaction through exceptional service and effective teamwork. A fast learner, I thrive in high-pressure environments while maintaining professional service standards.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
24
24
years of professional experience
Work History
Bartender/ Server
Jessica Drakes Private Events Company
06.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Bartender/ Server
Fantasy Theatre
08.2024 - 03.2025
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Office Administrator
Prestige Golf Carts
01.2001 - 01.2008
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Bank Manager
Provident Savings Bank
12.2022 - 05.2024
- Increased customer satisfaction by implementing efficient banking processes and providing exceptional service.
- Coached and mentored staff to improve job performance, resulting in higher productivity and employee retention.
- Built strong relationships with local businesses, fostering partnerships that benefited both parties.
- Managed banking operations for smooth daily transactions, ensuring accuracy and compliance with regulations.
- Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
Cheerleading Coach
CYSC All-Stars
11.2019 - 03.2022
- Fostered a positive and supportive environment, promoting teamwork and sportsmanship among cheerleaders.
- Provided training direction, encouragement and motivation to prepare cheerleaders for competitive events.
- Consistently enforced safety protocols during practices, reducing injury rates among participants significantly.
- Taught cheerleaders safety and proper stunting and tumbling techniques through proper demonstrations.
- Mentored young athletes, providing guidance on personal growth and academic achievements.
- Choreographed creative routines that captivated audiences at sporting events and competitions alike.
Administration Assistant
Hssy Inc
05.2015 - 05.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Facilitated employee onboarding experience by coordinating orientation sessions and completing necessary paperwork efficiently.
- Executed record filing system to improve document organization and management.
- Safeguarded private information through meticulous record-keeping practices, adhering to company confidentiality policies at all times.
- Managed travel arrangements for senior executives by securing flights and making hotel reservations.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Teller Ambassador
Wells Fargo
02.2008 - 05.2012
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
Administrative Assistant
Select Staffing Agency
01.2008 - 01.2010
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Education
Associates Communication - Private Investigation
Penn Foster Career School
Scranton, PABachelor Of Arts And Science - Criminal Justice
Ashford University
San Diego, CA09.2020
General Education -
Woodbridge Highschool
Irvine, CA06.2002
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Outgoing personality
- Responsible alcohol service
- Food service
- Team training and development
- Beverage preparation
- Creative mixology
- Identification verification
- Marketing and sales experience
- Cash and credit transactions
- Fast learner
- Honest and dependable
- Relationship building
- Professional service standards
Timeline
Bartender/ Server
Fantasy Theatre
08.2024 - 03.2025
Bank Manager
Provident Savings Bank
12.2022 - 05.2024
Bartender/ Server
Jessica Drakes Private Events Company
06.2022 - Current
Cheerleading Coach
CYSC All-Stars
11.2019 - 03.2022
Administration Assistant
Hssy Inc
05.2015 - 05.2019
Teller Ambassador
Wells Fargo
02.2008 - 05.2012
Administrative Assistant
Select Staffing Agency
01.2008 - 01.2010
Office Administrator
Prestige Golf Carts
01.2001 - 01.2008
Associates Communication - Private Investigation
Penn Foster Career School
Bachelor Of Arts And Science - Criminal Justice
Ashford University
General Education -
Woodbridge Highschool
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