Kristin Haigler
Irvington,AL
Summary
Attentive receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with several years of hands-on experience in administrative roles. equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
5
5
years of professional experience
Work History
Surgical Waiting Room Receptionist
Providence Hospital
Mobile, Alabama
08.2020 - 04.2022
- Performed data entry tasks into various computer systems accurately and promptly.
- Greeted visitors and provided them with assistance.
- Answered and directed incoming calls using multi-line telephone system.
- Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Coordinated with vendors for repairs and maintenance of office equipment.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Investigated and analyzed client complaints to identify and resolve issues.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
CNA
Providence Hospital and Medical Center
Mobile, Alabama
06.2017 - 08.2020
- Assisted residents in preparing for activities and social programs.
- Provided emotional support to family members during difficult times.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Reported changes in patient conditions to registered nurse or physician.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Facilitated communication between patients, family members, and healthcare professionals.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Monitored food intake and output as directed by nursing staff.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
Education
High School Diploma -
Theodore High School
Theodore, AL05-2017
Skills
- Scheduling
- Administrative support
- Certified Microsoft office specialist
- Call redirection
- Multi-line telephone skills
- Customer/Client relations
- Front desk operations
- Multitasking and prioritization
- Data inputting
- Time management
Timeline
Surgical Waiting Room Receptionist
Providence Hospital
08.2020 - 04.2022
CNA
Providence Hospital and Medical Center
06.2017 - 08.2020
High School Diploma -
Theodore High School