Kristin Honaker
Taylor Mill
Summary
Results-driven individual skilled in customer service , program coordination, education and human services. Proven background supporting children and adults of all abilities, managing schedules, coordinating programs and events, and positively leading teams. Strong communication, problem-solving, and organizational skills with a dedication and passion for helping others and supporting mission-driven organizations.
Overview
26
26
years of professional experience
Work History
Event Coordinator
State Farm
Bloomingdale, GA
02.2023 - 04.2025
- Orchestrated community events, promotional efforts, and client appreciation activities to foster community relations and strengthen client loyalty.
- Facilitated calendar management to ensure timely execution of events and vendor interactions.
- Established and maintained relationships with clients, staff, and community partners to ensure successful event execution and feedback.
- Achieved successful event execution through effective organization of marketing materials. Delivered seamless setup and breakdown of promotional giveaways. Enhanced event operations to maximize engagement and satisfaction.
- Supported financial planning by tracking expenses and ensuring accurate maintenance of event documentation.
- Developed and implemented promotional initiatives for events utilizing phone calls, email marketing, and social media engagement.
- Established and maintained professional relationships with community partners to enhance office visibility and collaboration.
Substitute Teacher
Bryan County School District
Pembroke, GA
01.2023 - 04.2025
- Crafted and or followed teachers comprehensive lesson plans focused on student engagement while adhering to established curriculum standards.
- Facilitated a positive learning environment by effectively managing classroom conduct and interactions.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Modified teaching strategies to effectively engage students with varying learning styles and abilities.
- Facilitated collaboration with educators to maintain seamless learning experiences during teacher absences.
- Oversaw lunch duty operations, facilitating meal assistance for children. Promoted adherence to lunchroom regulations among students. Cultivated a respectful and orderly lunch atmosphere.
- Coordinated safe loading and unloading of children during bus and car rider duty, prioritizing their safety and well-being.
- Collaborated with diverse groups of children, from preschool to high school, to foster inclusive learning environments for both special needs and typical students.
- Delivered organized attendance records and ensured timely completion of paperwork.
- Conferred with other teachers, counselors and administrators to resolve students' behavioral and academic problems.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Promoted active play during recess, contributing to children's physical development. Facilitated participation in basketball and soccer, encouraging teamwork and sportsmanship. Enhanced children's confidence and coordination through support on playground equipment.
Airbnb Cleaner
Cheyenne's Cleaning
Savannah, GA
01.2023 - 08.2024
- Ensured exceptional cleanliness and sanitation of vacation rental properties, adhering to established hospitality standards and checklists.
- Managed comprehensive setup of units for incoming guests, focusing on detail-oriented presentation to create welcoming environments.
- Changed and washed linens to maintain cleanliness. Restocked supplies to support guest needs. Prepared amenities to enhance guest experience.
- Oversaw tight turnaround schedules between check-in and check-out times.
- Identified and reported maintenance concerns to ensure prompt resolution and operational efficiency.
- Conducted regular assessments of cleaning products and household supplies inventory to maintain adequate stock levels.
- Managed cleaning operations for multiple properties within a single day, effectively balancing solo and team efforts.
In Home Childcare Provider
Candance and Danny Blake
Pembroke, GA
08.2020 - 10.2022
- Provided daily care and support for a preschool-aged child with ADHD and infant sibling in a safe, loving, structured home enviornment along with my other children.
- Facilitated emotional regulation, positive behavior, and social skill development through consistent guidance and patience.
- Developed and executed personalized support plans to improve emotional regulation and social engagement for children diagnosed with ADHD.
- Developed and organized interactive activities aimed at enhancing learning and personal growth in a home environment.
- Coordinated and facilitated outdoor activities, including park visits and sporting events, to promote community involvement.
- Prepared balanced meals/snacks and maintained routines/ daily schedules
- Communicated regularly with parents regarding children's progress, behavior, and needs. Assisted parents in brainstorming strategies to support children facing challenges. Facilitated smooth transitions from home to home environments to maintain consistency.
Tax Examining Technician
Internal Revenue Service, IRS
Florence, KY
07.2009 - 10.2021
- processed complex taxpayer accounts in programs CAWR/FUTA (worked 2009-2012) and advanced to Innocent Spouse Department (2012-2022).
- Reviewed and adjusted penalty amounts based on accurate analysis of taxpayer records and wage data discrepancies.
- Investigated and corrected payment discrepancies and account adjustments to maintain financial integrity.
- Analyzed taxpayer inquiries and delivered accurate responses through both written correspondence and phone conversations.
- Implemented rigorous protocols to maintain confidentiality of sensitive financial and personal information.
- Implemented federal tax procedures, policies, and deadlines in casework management.
- Administered high-volume caseloads while consistently achieving productivity and accuracy benchmarks.
- Documented case actions to support compliance and facilitate case management processes.
- Developed and executed a project board design focused on enhancing visibility for Women's Diversity Day initiatives.
- Implemented and maintained program within IRS focused on providing financial support to disadvantaged individuals.
- Completed mentoring classes focused on acquiring essential management skills for future leadership opportunities.
- Assessed taxpayer applications and communicated requirements for additional documentation while providing updates on case status.
- Assisted taxpayers by answering cold call inquiries regarding case status. Transferred complex questions to financial tech specialists for further assistance. Directed non-innocent spouse inquiries to customer service representatives for resolution.
- Conducted comprehensive training for new staff on effective phone communication and strategies for handling innocent spouse cases.
- Engaged in weekly team meetings and collaborated with colleagues to improve overall team effectiveness.
- Participated in and finalized all necessary training courses to meet organizational standards and requirements.
- Collaborated with team members to ensure timely resolution of tax issues and improve overall workflow efficiency.
Chiropractic Office Assistant
Reser Chiropractic
Tiffin, OH
04.2008 - 05.2009
- Facilitated patient appointment scheduling and coordination to improve overall office productivity.
- Streamlined patient intake operations to enhance accuracy in documentation and data entry.
- Implemented and managed systematic filing processes for accurate storage of patient records and billing information.
- Coordinated efforts with chiropractic team to improve communication channels and elevate patient care standards.
- Facilitated insurance verifications and claims processing to ensure efficient financial transactions.
- Elevated patient experience by ensuring a consistently clean and welcoming reception area.
- Delivered therapeutic interventions, including heat, ice, and TENS unit applications, to enhance patient recovery post-chiropractic care.
- Executed process enhancements that minimized wait times and elevated patient satisfaction.
- Achieved accurate financial transaction processing through diligent reconciliation of daily cash receipts and insurance claims. Facilitated timely cash deposits to the bank, enhancing operational efficiency.
School Age Services Supervisor
Redwood Rehabilitation Center
Fort Wright, KY
06.1999 - 10.2007
- Implemented tailored strategies to support school-aged children and young adults facing developmental, behavioral, and physical challenges.
- Designed and executed activities focused on fostering daily living skills, effective communication, and emotional intelligence within a structured educational framework.
- Began as a mentor working on-on-one with a child , to lead classroom teacher, to supervisor of the Boone county summer program to Supervisor of the school-age program based on performance, dependability, leadership, and love for the children.
- Directed staff schedules and facilitated daily program operations to optimize team performance.
- Reviewed and verified daily time sheets for completeness and accuracy prior to submission for timely payroll processing.
- Trained team members on best practices. Coordinated regular team meetings to enhance communication.
- Managed inventory and distribution of educational materials to support instructional needs.
- Designed and implemented weekly lesson plans incorporating a variety of activities to support student learning and creativity.
- Designed and arranged various classroom sections, such as reading and snack areas, to promote effective learning and meet state educational standards.
- Directed summer program activities and coordinated staffing logistics.
- Operated bus for field trips, ensuring safe and timely transportation.
- Monitored and coordinated safe pick-up and drop-off procedures for children and young adults, prioritizing their well-being.
- Achieved significant improvements in youth behavior and skills through tailored goal-setting and daily progress assessments. Provided regular updates to parents and program directors, fostering collaboration and support for each youth's development.
- Facilitated communication between families, staff, and leadership regarding daily progress and needs. Cultivated strong partnerships with parents and youth, resulting in requests for respite care beyond Redwood.
- Supported creation of a safe and respectful environment for all participants. Fostered inclusivity and encouraged goal-oriented activities. Promoted a fun and motivating atmosphere for team engagement.
- Facilitated hands-on life skills instruction to empower individuals towards greater independence.
- Supported early childcare and adult care programs by providing assistance as required.
Education
Bachelor of Science - General Studies
Thomas More College
Crestview Hills, KY05-2007
Skills
- Administrative support
- Work well with others of all abilities
- Customer Service
- Leadership
- Data Entry
- Teamwork
- Designing
- Problem solving
- Communication
- Multitasking
- Scheduling
Timeline
Event Coordinator
State Farm
02.2023 - 04.2025
Substitute Teacher
Bryan County School District
01.2023 - 04.2025
Airbnb Cleaner
Cheyenne's Cleaning
01.2023 - 08.2024
In Home Childcare Provider
Candance and Danny Blake
08.2020 - 10.2022
Tax Examining Technician
Internal Revenue Service, IRS
07.2009 - 10.2021
Chiropractic Office Assistant
Reser Chiropractic
04.2008 - 05.2009
School Age Services Supervisor
Redwood Rehabilitation Center
06.1999 - 10.2007
Bachelor of Science - General Studies
Thomas More College