Kristin Jones
Tieton
Summary
Dedicated Patient Services Coordinator with expertise in appointment scheduling, patient registration, and enhancing patient satisfaction. Committed to creating a welcoming environment and delivering exceptional customer service.
Overview
21
21
years of professional experience
Work History
Patient Services Coordinator
MultiCare
Yakima, WA
09.2025 - Current
- Scheduled appointments to enter appointment date and time into computerized scheduler.
- Enhanced patient satisfaction by efficiently scheduling appointments and handling registration tasks.
- Called patient to confirm appointment and prepared paperwork prior to visit to expedite check-in process.
- Collected patient co-pay and issued receipt to confirm payment.
- Demonstrated exceptional customer service to foster welcoming and professional environment for patients.
- Coordinated patient scheduling and appointment management to enhance service delivery.
- Implemented electronic health record systems for streamlined patient data access and accuracy.
Paraprofessional
Yakima School District 7
Yakima, WA
09.2004 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Education
High School Diploma -
West Valley High School
Yakima, WASkills
- Patient registration
- Customer service
- Appointment scheduling
- Friendly and outgoing
- Patient check-in
- Phone and email etiquette
- Registration and scheduling
Timeline
Patient Services Coordinator
MultiCare
09.2025 - Current
Paraprofessional
Yakima School District 7
09.2004 - Current
High School Diploma -
West Valley High School