Compassionate Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to aid in restoring quality of life.
Overview
19
19
years of professional experience
Work History
Medical Eligibility Assessor
Arizona Long Term Care System
Phoenix, AZ
01.2026 - Current
Conducted comprehensive assessments to determine eligibility for long-term care services.
Monitored compliance with state regulations and quality assurance standards.
Managed workload effectively by prioritizing tasks according to deadlines while maintaining attention to detail in all aspects of the assessment process.
Pretrial Case Manager
Recovery Resources
Aspen, CO
11.2020 - 05.2025
Supervised defendants on pretrial services with pending DUI and/or Domestic Violence cases. Implemented drug & alcohol testing and collaborated with law enforcement to ensure community safety.
Identified the support needs of individuals and coordinated appropriate referrals.
Provided both written and oral reports to the court and made sound recommendations at sentencing.
Participated in professional growth programs to increase knowledge of those suffering from mental health and substance use disorders.
Private Caregiver
Self Employed, Heart-to-Heart Caregiving
New Castle, CO
06.2017 - 11.2020
Provided assistance with activities of daily living for disabled and elderly clients to support independence and well-being.
Transported individuals to medical appointments, shopping trips, and other activities.
Maintained clean, safe and well-organized environment.
Planned and cooked healthy meals to provide proper nutrition and encouraged daily exercise to promote positive physical and mental health.
Paraprofessional Educator
Aspen School District
Aspen, CO
01.2014 - 06.2017
Maintained an inclusive learning environment to enable students to gain maximum benefit from education.
Helped to monitor and enforce rules while providing support to lead teachers.
Delivered curriculum in both one-on-one lessons and group learning environments.
Documented student behaviors, interventions and outcomes to enable lead teacher to address pertinent issues.
Social Worker
National Multiple Sclerosis Society
Denver, CO
05.2007 - 12.2014
Accepted incoming phone calls through the national call center, offering therapeutic services and crisis intervention to those affected by Multiple Sclerosis.
Attended over 100 hours of meetings, conferences and training courses to advance professional knowledge of Multiple Sclerosis.
Assessed each caller’s unique circumstances to provide relevant referrals while offering caring customer service.
Education
Bachelor of Science - Social Work
University of Northern Iowa
Cedar Falls, IA
12.1996
Skills
Documentation Proficiency
Cross-Functional Collaboration
Case management
Written and verbal communication
Interests
I started running on my 7th grade track team but always felt like I was running in the shadows of my older track star sister It wasn’t until much later, in my early 30’s, that I discovered with discipline and proper training I could place in the top 3 of my age group in races I was addicted to the competition, entering mostly half marathons but also tackling 2 full marathons Running eventually caught up with my knees and I had to give up racing but still enjoy an occasional short jog, Without the vigorous training schedule, I have found time for another love of mine—baking This has become a most therapeutic ritual for me, and I can often be found in the kitchen whipping up the most decadent treats when stressed
Benefits Eligibility Social Worker at Weld County Department of Human ServicesBenefits Eligibility Social Worker at Weld County Department of Human Services
Benefits Eligibility Social Worker at Department of Social Services for County of Los AngelesBenefits Eligibility Social Worker at Department of Social Services for County of Los Angeles