Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
BusinessAnalyst
Kristin Kawasaki

Kristin Kawasaki

Missoula,MT

Summary

Business-savvy, technically minded, and charismatic BUSINESS ADMINISTRATOR with experience working with people, medical information, schedules, timelines and payroll. Thrives in a fast-paced, deadline-based, high-stakes environment and in challenging situations. Able to stay poised and calm in difficult interactions and situations to reach positive outcomes.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Scheduling/Timekeeping Coordinator

INTERMOUNTAIN HEALTHCARE
Park City, UT
01.2018 - 01.2024
  • Oversaw scheduling and timekeeping needs of all hospital units
  • Detailed understanding of billing codes
  • Excellent understanding of policies and procedures
  • Well-organized ability to build schedules for hospital units.
  • Processed weekly payroll for over 300 employees; ensuring accuracy and compliance with federal, state, and local regulations.

Online Marketing Manager & Salesforce Administrator

eFileCabinet
Lehi, UT
01.2010 - 01.2013
  • Configured and managed salesforce for company’s sales teams
  • Created customized workflows, input forms, generated sales reports and sales personal performance metrics
  • Salesforce configuration management for sales and support teams
  • Managed team of call screeners.
  • Analyzed web analytics data to identify areas for improvement in customer experience and website optimization.
  • Created A and B tests to improve conversion rates through effective landing page design.

Visa/Share Draft Coordinator

FAMILY FIRST FEDERAL CREDIT UNION
Orem, UT
01.1999 - 01.2001
  • Executive Assistant to CFO
  • Investigated fraudulent claims.
  • Worked closely with internal teams, such as legal, compliance, operations, and technology departments, to ensure adherence to anti-fraud regulations and policies.
  • Analyzed customer data to detect suspicious activity, such as multiple accounts opened in a short period of time or large purchases made with little or no money down.
  • Responded promptly to inquiries from customers regarding suspicious charges on their accounts.

Direct Care Staff

DANVILLE CARE
Salt Lake City, UT
01.1996 - 01.1999
  • Teaching Life Skills to disabled individuals
  • Maintained daily logs for life training education and reviewed with state assigned social workers.
  • Documented current patient information to update vital signs, behaviors, and eating habits.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Supported client rights in accordance with applicable laws, regulations and ethical standards.

Receptionist / Student Advisor Coordinator

UTAH COLLEGE of MASSAGE THERAPY
  • Supported students of academic progress and class schedules, lab times and practice times and locations.

Education

Elementary Education -

BYU HAWAII
01.1995

Skills

  • Customer Relations
  • Google Analytics
  • Microsoft Word
  • Excel
  • Data Entry
  • Database Management
  • Staff Supervision
  • Document Management
  • Discretion and Confidentiality

Websites

Certification

  • Licensed Massage Therapist

Timeline

Scheduling/Timekeeping Coordinator

INTERMOUNTAIN HEALTHCARE
01.2018 - 01.2024

Online Marketing Manager & Salesforce Administrator

eFileCabinet
01.2010 - 01.2013

Visa/Share Draft Coordinator

FAMILY FIRST FEDERAL CREDIT UNION
01.1999 - 01.2001

Direct Care Staff

DANVILLE CARE
01.1996 - 01.1999

Receptionist / Student Advisor Coordinator

UTAH COLLEGE of MASSAGE THERAPY

Elementary Education -

BYU HAWAII

Similar Profiles

CREATE PROFILE
Kristin Kawasaki