Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristin Lamar

Kemah,TX

Summary

Original Travel Agent with over 20 years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Punctual self-starter with unprecedented skills in VIP Travel and Event Planning.

Overview

31
31
years of professional experience

Work History

Senior Travel Agent

Vinson & Elkins LLP
09.2019 - Current
  • Maintained operational proficiency in coordinating both international and domestic travel accommodations for employees, arranging for airfare as well as hotel and rental car reservations.
  • Implemented automated office systems, optimizing client and data communications as well as records management.
  • Provided employees with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
  • Handled all VIP travel.
  • Assisted with all corporate events and meetings.
  • Arranged all ground transportation and limo service.
  • Managed over 50 customer calls per day.

VIP Senior Travel Consultant

ATPI Griffinstone
03.2018 - 09.2019
  • Amadeus/GroundSpan/FocalScope/Adeona.
  • Concierge Expert Level.
  • Booking airline/car hotel for VIP travelers.
  • Arrange Limo reservations.
  • Research and resolve client inquiries.
  • Book complex International Itineraries, Exchanges.
  • Counsel clients on efficient, multi-country routings for best fares: ensure optimum customer service.
  • Top Sales Performer.

Senior Travel Consultant

Wings Travel Management
03.2017 - 03.2018
  • Amadeus/Sabre/GroundSpan/Booking Builder.
  • Responsible for all accounts domestic and international.
  • Manual ticketing/exchanges/refunds for online customers.
  • Book complex International itineraries, exchanges.
  • Handled overseas crew rotations.
  • Arrange group air travel, setting up airline group air contracts.

Corporate International Travel Counselor

Carlson Wagonlit Travel
06.2010 - 02.2017
  • On site agent Ensco International-June 2013-February 2017.
  • On site agent El Paso Corporation- May 2010-June 2013.
  • 20 years experience on Sabre.
  • Delivered outstanding professionalism and polished customer service skills in building a trusting relationship with all travelers and travel arrangers.
  • Proficient on Moxie, IEX and Concur.
  • Handled all VIP and corporate travel.
  • Coordinated domestic and international travel logistics for various training certifications.
  • Handled overseas crew rotations for 10 rigs.
  • Highly knowledgeable with fares and rate desk.
  • Oversaw passport and visa processing.

Corporate International Travel Counselor

Frosch Travel
03.2006 - 05.2010
  • Responsible for 6 different accounts all corporate travel.
  • Assisted with all travel request by phone and email for all business travelers, including rotators, and VIP executive travel.
  • Responsible for confirming travel for new candidates including direct bills for hotels, car service and rental cars.
  • 5 years experience with System One/Amadeus.
  • Handled overseas crew rotations for over 50 personnel.
  • Handled reconciliation of all travel charges associated with direct bills for cars and hotels.
  • Responsible for creating and maintaining travel profiles for all employees.

Travel Consultant

Navigant International Travel
01.1995 - 03.2006
  • Onsite agent Apache Corporation-August 2001-March 2006.
  • Onsite agent Stewart & Stevenson-January 1995-August 2001.
  • 5 years experience with System One/Amadeus.
  • 6 years experience with Sabre.
  • Handled all VIP and corporate travel.
  • Handled overseas crew rotations for over 15 rigs.
  • Oversaw passport and visa processing.
  • Trained and assisted other agents, accepted special projects to expand knowledge.
  • Promoted to lead agent.
  • Sold vacation packages for all corporate accounts.

Education

Travel and Tourism -

Houston Community College
Houston, TX

Business Administration -

University Of Mississippi
Oxford, MS

Skills

  • Complete knowledge of the travel industry
  • Sabre GDS: Advanced
  • Amadeus/System One: Advanced
  • Superior oral and written communication skill
  • Concur Site Navigation: Advanced
  • Mastery of MS Office of MS Outlook, Word and Excel
  • Excellent problem solving ability
  • Customer Focused, Team-Centered

Timeline

Senior Travel Agent

Vinson & Elkins LLP
09.2019 - Current

VIP Senior Travel Consultant

ATPI Griffinstone
03.2018 - 09.2019

Senior Travel Consultant

Wings Travel Management
03.2017 - 03.2018

Corporate International Travel Counselor

Carlson Wagonlit Travel
06.2010 - 02.2017

Corporate International Travel Counselor

Frosch Travel
03.2006 - 05.2010

Travel Consultant

Navigant International Travel
01.1995 - 03.2006

Travel and Tourism -

Houston Community College

Business Administration -

University Of Mississippi

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