Kristin Lee

• Welcomed customers professionally while ensuring positive interactions.
• Handled incoming calls.
• Addressed client concerns effectively.
• Created detailed service reports.
• Oversaw lube lane operations.
• Directed and promoted growth in PDL Service offerings.
• Shuttled customers to desired destinations.
• Performed new inventory check-ins.

• Managed front counter, drive-thru and various operational spaces.
• Took orders, prepared meals, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

Worked well with teammates and accepted coaching from management team.

• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
• Rotated merchandise and displays to feature new products and promotions.