Kristin Lennarson
Algonquin
Summary
Dedicated orthodontic professional with over 8 years of experience, combining clinical expertise with management, leadership, and customer support skills. Proven track record of growth from Orthodontic Technician to Head Lab Technician to Clinical Manager, and currently excelled as a Clinical Integration Specialist. Skilled in product training, office support, and case management, with a strong commitment to continuous learning and improvement. Ready to leverage clinical, management, and onboarding expertise to drive success in new challenges and opportunities.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Clinical Integration Specialist
LightForce Orthodontics
05.2024 - 12.2024
- Spearheaded initial and ongoing training sessions for orthodontic offices to optimize product usage and successful integration
- Conducted in-office and virtual training presentations to ensure continuous support and best practices
- Analyzed weekly performance reports to identify offices needing additional training or support, implementing best actions to enhance product utilization
- Customized personal product presentations to boost office engagement, case acceptance, and overall client satisfaction
- Collaborated closely with the sales and customer success teams to monitor case submissions, track product success, and ensure alignment with client needs and expectations were met
Clinical Manager
CHT Orthodontics
Hinsdale
10.2021 - 05.2024
- Lead and manage a team of clinical staff
- Oversaw the onboarding and training of new clinical assistants to ensure smooth transitions and adherence to clinic protocols
- Schedule and facilitate monthly staff meetings to discuss team goals, doctor expectations, and address any clinical concerns or challenges
- Conduct monthly performance reviews for clinical assistants, providing feedback on skills, progress, and areas for improvement to promote continuous professional development
Head Lab Technician
CHT Orthodontics
Hinsdale
06.2018 - 10.2021
- Managed the fabrication of retainers, pontic teeth, and other orthodontic appliances using 3D Sprint Ray and Easy Rx software
- Coordinated and submitted Invisalign clinical cases and prescription forms to outside labs
- Trained and mentored junior technicians, improving lab workflow efficiency
Hairstylist
Tricoci
Bloomingdale
05.2011 - 08.2018
- Provided a wide range of hair services, including cuts, styles, and treatments
- Consistently attended training sessions to remain current on trends and techniques
- Developed strong client relationships, ensuring satisfaction and repeat business
Orthodontic Assistant
CHT Orthodontics
Hinsdale
06.2016 - 06.2018
- Assisted with wire adjustments, appliance placements/removals (braces, expanders, Invisalign), and patient preparation
- Performed dental charting and patient record updates using Dolphin Management software
- Delivered clear communication to patients/parents regarding their treatment and care instructions
- Successfully managed patient records, photos, and scans (pan, ceph, iTero)
Education
Associates Degree - Applied Science
College of DuPage
05-2012
High School Diploma -
Lake Park High School
05-2011
Cosmetology -
Technology Center of DuPage
05-2011
Skills
- Product integration
- Client engagement
- Customer success
- Software utilization
- Technical documentation
- Performance analysis
- Team leadership
- Time management
- Problem solving
- Google Workspace
- Salesforce
- Asana
- QuickSight
- LMS
Certification
- Cosmetology License
- Coronal Polishing Certification
Timeline
Clinical Integration Specialist
LightForce Orthodontics
05.2024 - 12.2024
Clinical Manager
CHT Orthodontics
10.2021 - 05.2024
Head Lab Technician
CHT Orthodontics
06.2018 - 10.2021
Orthodontic Assistant
CHT Orthodontics
06.2016 - 06.2018
Hairstylist
Tricoci
05.2011 - 08.2018
Associates Degree - Applied Science
College of DuPage
High School Diploma -
Lake Park High School
Cosmetology -
Technology Center of DuPage
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