Kristin Lentini
Esthetician/Massage Therapist
Monterey,California
Summary
Well-qualified team member with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
26
26
years of professional experience
Work History
Dual Therapist
Monterey Plaza Hotel & Spa
06.2023 - Current
- Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
- Performed detailed assessments to identify areas of tension or discomfort, leading to more effective treatments.
- Contributed to the overall success of the spa by actively participating in team meetings and training sessions.
- Developed customized massage programs to meet unique requirements.
- Worked effectively in fast-paced environments.
- Recommended retail products for at-home use.
- Developed personalized treatment plans for clients experiencing acne or other skin issues, leading to improved complexion over time.
- Developed individualized, therapeutic skin care programs.
Ranch Manager
Jumpin' Jack Ranch
09.2022 - 03.2023
- Maintained ranch records and documentation.
- Drafted annual budget and monitored expenditures.
- Placed supply orders, restocked supplies and merchandised products for purchase by customers.
- Completed invoices for bills of lading, sales receipts and supplies.
- Cleaned and organized the main house.
- Planned functions and events.
- Worked closely with the owners and anticipated their needs as far as stocking supplies.
Spa Coordinator
Equinox Sports Club Boston
11.2020 - 03.2022
- Greeted spa guests warmly to create positive first impression of establishment.
- Answered questions about spa, treatments offered and spa's amenities.
- Led spa tours for new members to familiarize guests with services provided.
- Generated reports to track spa performance and make recommendations for improvement.
- Interacted with [Number] guests daily and provided positive impression of spa.
- Inspected salon stock, identifying shortages, replenishing items and maintaining consistent spa inventory.
- Maintained solid knowledge base of all spa and resort products and services.
Massage Therapist/Esthetician
Equinox Sports Club Boston
07.2014 - 03.2022
- Analyzed postural assessments and range of motion.
- Evaluated client conditions to recommend appropriate massage therapy methods.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Established and implemented massage protocols and procedures.
- Educated clients on benefits of massage and recommended home care techniques.
- Assessed medical histories and conditions of clients to determine contraindications to massage services.
- Collaborated with other healthcare professionals to develop treatment plans.
Lead Esthetician
Hand And Stone Massage And Facial
01.2010 - 06.2014
- Performed consultations for patients before scheduling treatments.
- Suggested appropriate therapy based on current health of client.
- Developed individualized, therapeutic skin care programs.
- Educated patients on treatment options.
- Advised clients on proper home-care regimens.
- Created repeat business by developing long-term relationships with regular customers.
- Trained new estheticians on proper skin care techniques and safety protocols to develop capabilities of individuals and improve team efficiency.
- Gained knowledge of facial massage techniques and skin care product ingredients.
- Recommended retail products for at-home use.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
Massage Therapist/Esthetician
Sports Club LA/Boston
09.2006 - 09.2009
- Analyzed postural assessments and range of motion.
- Evaluated client conditions to recommend appropriate massage therapy methods.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Established and implemented massage protocols and procedures.
- Advised clients on lifestyle changes to improve alignment, posture, and gait for better long-term wellness.
- Educated clients on benefits of massage and recommended home care techniques.
Education
No Degree - Esthetics
The Elizabeth Grady School of Esthetics & Massage Therapy
Medford, MA09.2007
No Degree - Integrative Medicine With A Focus On Bodywork
The Institute of Health And Healing
San Francisco, CA08.2005
No Degree - Massage Therapy
Massage Institute of New England
Somerville, MA08.1998
Skills
- Dedicated Team Player
- Client Care
- Creative Solutions
- Time Management
- Communication Skills
- Strong Interpersonal Skill
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Dual Therapist
Monterey Plaza Hotel & Spa
06.2023 - Current
Ranch Manager
Jumpin' Jack Ranch
09.2022 - 03.2023
Spa Coordinator
Equinox Sports Club Boston
11.2020 - 03.2022
Massage Therapist/Esthetician
Equinox Sports Club Boston
07.2014 - 03.2022
Lead Esthetician
Hand And Stone Massage And Facial
01.2010 - 06.2014
Massage Therapist/Esthetician
Sports Club LA/Boston
09.2006 - 09.2009
No Degree - Esthetics
The Elizabeth Grady School of Esthetics & Massage Therapy
No Degree - Integrative Medicine With A Focus On Bodywork
The Institute of Health And Healing
No Degree - Massage Therapy
Massage Institute of New England
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