Rhonda Penn

Assisted in reopening the spa and helping to build a client base for this luxury spa. Attended trainings, webinars and classes to stay current on new techniques and products. promote spa during special monthly member events. Maintained a clean and well stocked room. Assisted in ordering back bar and retail products for the spa. Consistently top retail product sales.

Enhanced client satisfaction by providing personalized skincare treatments and recommendations.

Developed lasting relationships with clients through exceptional customer service and attention to detail.

Provided pre-and post-operative care for clients undergoing cosmetic procedures, ensuring optimal healing outcomes.

Maintained a high level of sanitation and hygiene in the treatment room, ensuring client safety and comfort.

Collaborated with medical professionals to create comprehensive skincare programs for clients with specific needs or conditions.

Preform results driven using multiple product lines. Ensure a relaxing retreat experience from the moment a client walks in. Create custom treatment plans. Promote homecare and upgraded treatment plans. Attended hydrafacial HFX and World Tour events. Helped to train new team members. Consistently top performer in retain sales each month.

Enhanced client satisfaction by providing personalized skincare treatments and recommendations.

Developed lasting relationships with clients through exceptional customer service and attention to detail.

Maintained a high level of sanitation and hygiene in the treatment room, ensuring client safety and comfort.

Collaborated with other spa staff members to ensure seamless coordination of services for each client''s visit.

Boosted retail sales by educating clients about the benefits of various home care products.

Collaborated with medical professionals to create comprehensive skincare programs for clients with specific needs or conditions.

Led spa sales campaigns by attending pre-conference meetings as spa representative. Maintained rebooking,referrals, and high retail sales for local clients. Developed strategic hotel promotions and events for hotel guest to increase spa revenue. Consistently ranked #1 in retail product sales.