Kristin Lutonsky
Tyler,TX
Summary
Detail-oriented Title Specialist with proven skills in title processing and compliance regulations. Committed to accuracy and quality assurance, ensuring efficient service delivery and customer satisfaction.
Overview
22
22
years of professional experience
Work History
Title Specialist
Copart Auto Auctions
Grand Prairie, Texas
06.2019 - Current
- Processed vehicle titles for accuracy and compliance with state regulations.
- Communicated with customers to provide updates on title processing status.
- Processed abandonment submissions to state for compliance.
- Processed abandonment's to state accurately and efficiently.
- Created and maintained Excel spreadsheet for tracking outstanding abandonment paperwork.
Crash Technician
KLD Associates
Hurst, Texas
07.2018 - 05.2019
- Measured crash scenes and crash vehicle using a Total Station.
- Conducted interviews with crash victims to gather critical information for investigations.
- Executed accurate data entry to ensure comprehensive and reliable record-keeping.
Quality Assurance Technician
Atco Products
Ferris, TX
12.2016 - 04.2018
- Performed quality inspections on finished products, ensuring compliance with regulatory standards.
- Coordinated production tasks to meet deadlines, supporting on-time delivery of products.
Customer Service Representative
Walgreens
Lewisville, Texas
08.2016 - 11.2016
- Assisted customers with product inquiries and service-related issues.
- Handled transactions efficiently using point-of-sale systems.
- Maintained product displays to ensure a welcoming shopping environment.
Cable Technician
Time Warner Cable
Garland, Texas
02.2016 - 07.2016
- Installed and repaired cable systems for residential and commercial clients.
- Educated customers on equipment usage and troubleshooting techniques.
- Followed safety protocols while working in various environments and conditions.
- Maintained accurate records of services performed and customer interactions.
Customer Service Representative
Viverae
Dallas, Texas
06.2015 - 11.2015
- Handled all incoming calls related to client wellness programs, providing information and support.
- Updated client profiles based on phone conversations to ensure accurate and current records.
Customer Service Member
Maximus
Athens, Texas
10.2014 - 04.2015
- Handled incoming calls concerning customer government benefits.
- Maintained records of all calls for any additional calls made by the customer.
Front Office Staff
Cotton Mill Learning Center
Rowlett, Texas
07.2004 - 11.2013
- Welcomed and assisted visitors at front desk, creating positive first impressions.
- Managed phone calls, efficiently directing inquiries to appropriate staff members to enhance communication.
- Scheduled appointments for families seeking enrollment in educational programs.
- Maintained accurate records of student information and visitor logs, ensuring up-to-date information for staff.
Education
High School Diploma -
Forney High School
Forney, TX05-2003
Skills
- Title processing
- Compliance regulations
- Quality assurance
- Data accuracy
- Document handling
- Microsoft Excel
- Time management
- Attention to detail
- Customer communication
Timeline
Title Specialist
Copart Auto Auctions
06.2019 - Current
Crash Technician
KLD Associates
07.2018 - 05.2019
Quality Assurance Technician
Atco Products
12.2016 - 04.2018
Customer Service Representative
Walgreens
08.2016 - 11.2016
Cable Technician
Time Warner Cable
02.2016 - 07.2016
Customer Service Representative
Viverae
06.2015 - 11.2015
Customer Service Member
Maximus
10.2014 - 04.2015
Front Office Staff
Cotton Mill Learning Center
07.2004 - 11.2013
High School Diploma -
Forney High School