Kristin Lyday
Pensacola,FL
Summary
Ambitious, committed, motivated and career-focused job seeker, anxious to obtain a new driven position to help launch a career while achieving company goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Detail Lead
Alfa Romeo & Maserati Pensacola/Cadillac Buick GMC Pensacola
Pensacola, FL
11.2023 - Current
- Provide direction and guidance to personnel on detail operations.
- Provide various types of 'Details' based on customer and department request.
- Notate the condition of all vehicles before, during and after coming through the Detail department.
- Keep track of all vehicles of any status (New, Sold, Used, etc.) that comes through the department.
- Ensure customer satisfaction and take extra steps if necessary.
- Work alongside others to strive for the most efficient outcome.
- Monitor performance of detail operations, identify issues, and developed corrective action accordingly.
- Coordinate with other departments to determine appropriate resources needed for successful completion of tasks.
Enhancement/Detail
Black Diamond Gulf Breeze
Gulf Breeze, FL
05.2023 - 11.2023
- Install ceramic window films, protective film and Ceramic coating to Paint, Glass, Wheels, Leather, etc.
- Provide paint corrections with high attention to detail for accuracy and to assure customer satisfaction is met.
- Complete full interior and exterior details.
- Maintained updated knowledge through continuing education and training.
Inside Buyer
LKQ Pick Your Part
Greenville, SC
10.2022 - 05.2023
- Take inventory of all incoming vehicles.
- Responsible for processing paperwork for change of hands, DMV and final sale of each vehicle.
- Ensuring all paperwork is completed before, during and after the inventory is in the company's possession.
- Developed relationships with vendors to secure better prices and payment terms.
- Work alongside the 'Outside Buyers' to track expecting vendors and the vehicles they will be brnging.
Business Office Associate
CarMax
Greenville, SC
09.2021 - 10.2022
- Provide customer service by greeting and guiding customers through the car buying and or selling process.
- Communicate and resolve customer dissatisfaction both timely and effectively.
- Know when to partner with other associate or management when problem solving.
- Work cohesively alongside other departments if needed during a customer's transaction.
- Responsible for processing paperwork for vehicle sales, including but not limited to; Power of Attorneys, DMV registration, Titles and Bank/Lienholder requirements.
- Reaching out to other Carmax branch locations to track paperwork being tasered with the vehicles.
- Acquire payoff information and verifying funds with Lienholder and Banks.
Dietary Aide
Fleetwood Rehabilitation and Healthcare Center
Easley, SC
04.2018 - 06.2018
- Assembled and prepared meals and trays according to individual dietary needs of each resident
- Cleaned and sanitized the workspace before, during and after each shift
- Organized, labeled and put away truck shipments
- Worked productively and accordingly in pairs, groups and individually
Twister Operator
Glen Raven Custom Fabrics LLC
Anderson, SC
07.2021
- Responsible for safe and effective operation of twisting machines
- Perform doffing procedures, such as identifying cones ready to be doffted, doffing packages of yarn, and replacing packages with an empty cone
- Monitor twisting operations
- Check for off-quality yarn, slack twist and mixed yarn.
Education
High School Diploma -
Easley High School
Easley, SC05-2017
Skills
- Good listening skills
- Good verbal communication skills
- Basic computer skills
- Strong customer focus
- Work well both individually and in partners or groups
- Ability to multitask
- Operate multi-line phone systems
- Attention to detail
- Eager learner
- Work will in a fluctuating environment ( high volume or fast paced to not )
- Customer service
- Office experience
- Typing
- Driving
- Front desk experience
- Cash handling
- Phone etiquette
- Computer & Communication skills
- Dealership experience
- Detailing
- Lead experience
Certification
- South Carolina State Notary
Timeline
Detail Lead
Alfa Romeo & Maserati Pensacola/Cadillac Buick GMC Pensacola
11.2023 - Current
Enhancement/Detail
Black Diamond Gulf Breeze
05.2023 - 11.2023
Inside Buyer
LKQ Pick Your Part
10.2022 - 05.2023
Business Office Associate
CarMax
09.2021 - 10.2022
Twister Operator
Glen Raven Custom Fabrics LLC
07.2021
Dietary Aide
Fleetwood Rehabilitation and Healthcare Center
04.2018 - 06.2018
High School Diploma -
Easley High School
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