Kristin Medina
Tampa,FL
Summary
I am currently a dual rate supervisor and blackjack dealer and have happily been with the Seminole Hard Rock Casino in Tampa for going on 13 years now. As a dedicated and loyal employee, I take pride in my strong work ethic, attention to detail, and ability to always stay calm and professional in fast paced, high pressure environments. I am passionate about creating a welcoming and enjoyable experience for my guests while handling a wide range of situations with care and efficiency. I am excited and eager to transition my career into a role I believe I can truly thrive in and bring these strengths to a flight attendant position with United Airlines.
Overview
13
13
years of professional experience
Work History
Supervisor / Table Games Dealer
Seminole Hard Rock Casino
Tampa, FL
08.2018 - Current
- As a blackjack dealer, I provide a welcoming and enjoyable experience for our guests while under high amounts of pressure. I'm in charge of maintaining accuracy in game procedures, payouts, and guests while upholding strict adherence to casino policies and gaming guidelines. Dealing with multiple different personalities at once, being in charge of large amounts of money, all while keeping a smile on my face and guests laughing. I am great at handling multitasking and handling conflict and difficult guests with ease.
Cocktail Waitress
Seminole Hard Rock Casino
Tampa, FL
01.2013 - 08.2018
- As a cocktail server, I excelled in delivering top notch service in a fast paced and highly stressful environment. I demonstrated excellent interpersonal skills by building rapport with a diverse clientele and addressing all of their needs promptly and quickly. I handled guests concerns efficiently and kindly, always resolving issues with professionalism.
Education
Hillsborough Community College
Tampa, FLSkills
- Strong communication skills: I am a natural leader who consistently works both efficiently and effectively
- Calm under pressure: I handle challenging and highly stressful situations swiftly while maintaining a composed demeanor
- Positive presence: I bring a smile and a positive attitude wherever I go, always working well with everywhere around me
- Attention to detail: I ensure that everything I do is maintained in top condition, reflecting my dedication to quality
- Adaptability: I can think quickly on my feet and always remain calm, even in high pressure situations
- Time management: I take pride in being punctual, extremely detail oriented, excelling at multitasking, and always completing tasks on time
- Experience: I have been working in customer service and hospitality since I was 16 years old, starting my career by checking tickets at the airport
- Training and mentoring new employees
CONTACT
- Medina.Kris@aol.com
- (813) 999-6012
- Tampa, FL
Timeline
Supervisor / Table Games Dealer
Seminole Hard Rock Casino
08.2018 - Current
Cocktail Waitress
Seminole Hard Rock Casino
01.2013 - 08.2018
Hillsborough Community College