Landy Bonet Barcelo
Brandon,FL
Summary
Hardworking Table Games Supervisor with training in [Type] technique and conflict resolution. Skilled at observing operations, coordinating records and satisfying guests. Results-driven and proactive with disciplined and decisive approach. Experienced in overseeing game tables with a close eye on accuracy, security and service standards. Talented trainer, team leader and manager with excellent problem-solving and relationship-building skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Dual Rate/ Table Games Dealer/Supervisor
Seminole Tribe Of Florida
Tampa, FL
10.2015 - Current
- Interacted with guests to promote positive atmosphere by greeting with friendly tone and wishing good luck.
- Monitored chips purchases, table inventories and player win ratios.
- Oversaw area games to maintain security and compliance.
- Watched closely to catch errors and notified surveillance of irregularities.
- Trained employees in procedures, compliance standards and strategies for accomplishing objectives.
- Eliminated customer service issues by quickly resolving disputes and correcting problems.
- Trained, supervised and evaluated workers.
- Monitored game operations to enforce house rules as well as tribal, state and federal regulations.
- Listened effectively and used issue resolution skills to efficiently handle guest complaints and promote brand loyalty.
- Performed paperwork required for monetary transactions.
- Efficiently managed accurate money transfers and protected transactions with standardized procedures.
- Contacted security department to discuss potential or confirmed illegal activities and cheating.
- Established and maintained banks and table bet limits for each supervised game.
- Observed players for signs of cheating, notifying security staff of discovered evidence.
- Enforced safety rules and removed safety hazards while monitoring gaming floors.
- Enforced safety rules and reported or remove safety hazards as well as underage, intoxicated or disruptive guests.
- Monitored patrons for signs of compulsive gambling.
Dual Rate/Casino Table Games Dealer
Seminole Tribe Of Florida
Davie, FL
04.2014 - 10.2015
- Maintained fast, smooth game pace by efficiently handling dice, chips, money and cards.
- Computed amounts of players' wins or losses by scanning tickets to calculate amount of money won.
- Opened and closed [Type] and [Type] game tables and cash floats by receiving, verifying and recording cash wages.
- Stood behind [Type] gaming table to deal appropriate number of cards to each player and verify placed bets before starting game.
Packing, Shipping, and Receiving Assembler
Restaurant Depot
Davie, FL
04.2013 - 03.2014
- Updated computer tracking system with latest product movements.
- Processed and restocked returns.
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters and sealing tools.
- Completed daily cycle counts and assisted with [Timeframe] audits.
- Uncovered and resolved errors with minimal oversight.
- Checked shipments against paperwork and signed documents.
- Resolved problems of missing merchandise, delivery cancellations, and incomplete deliveries.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Used [Software]to prepare bills of lading and shipping documents.
- Operated forklift and hand truck to transport shipments from shipping and receiving platform to storage and work areas.
Lawyer Assistant
Havana Lawyer
Havana, La Havana
08.2010 - 12.2012
- Assisted attorneys with case organization and administrative tasks.
- Created and prepared legal drafts by organizing and assembling information for legal documents and forms.
- Supported legal team by conducting research, drafting briefs, gathering information and interpreting legal documents.
- Attended court sessions to record and listen to critical information.
- Assembled case materials for [Number] cases by organizing, summarizing and collecting documents, information and evidence.
- Invoiced clients for legal fees using [Software].
- Answered [Number] direct attorney phone lines to act as liaison between clients and attorneys.
- Maintained deep knowledge of regulations and reviewed local and national laws to conduct daily tasks.
- Supported lawyers in reviewing and processing search warrants, subpoenas and court documents through [Action] and [Action].
- Met with clients to discuss upcoming depositions and arbitrations.
- Authored and passed [Type] legislation.
Education
High School Diploma -
Altierus Career College
Tampa, FL04.2022
Master of Laws - Lawyer
Havana University
Havana, Cuba09.2012
Skills
- Observing operations
- Guest relations
- Overseeing games
- Monitoring chips purchases
- Activity monitoring
- Multitasking Abilities
- OSHA 10 Safety Training with over 700 hours of electrical training and instructions
Installation of electrical components: conduits, outlets, switches, cables, and branch circuits
Low voltage & communication systems: Coax, and CAT5 connections
Read and interpret blueprints, schematics, meters, and gauges
Use calibrated instruments to measure electrical current and voltages
Retrofitted lighting fixtures, ran conduit, drilled holes for fixtures and conduit, and ran wire
Experience mechanic and proficient with commercial auto mechanic tools
Utilize skills and expertise of auto mechanics to ensure no damage to vehicles during installation and removals
Highly organized and detail oriented with excellent communication, interpersonal and customer service skills
Results-oriented, self-motivated, and able to create and maintain a safe work environment
Friendly and enthusiastic, consistently meeting customer service goals
Excel at multi-tasking in a fast-paced environment and prioritize workload - PPE Compliance
- Interpersonal Communication
- Dependable and Responsible
- Leading employees
Certification
Electrical Diploma
- Electrical Diploma
- Dual Rate/ Table Games Dealer/Supervisor (Licensed by Gaming Of Florida)
Languages
Spanish
Native or Bilingual
Timeline
Dual Rate/ Table Games Dealer/Supervisor
Seminole Tribe Of Florida
10.2015 - Current
Dual Rate/Casino Table Games Dealer
Seminole Tribe Of Florida
04.2014 - 10.2015
Packing, Shipping, and Receiving Assembler
Restaurant Depot
04.2013 - 03.2014
Lawyer Assistant
Havana Lawyer
08.2010 - 12.2012
High School Diploma -
Altierus Career College
Master of Laws - Lawyer
Havana University