Summary
Overview
Work History
Education
Skills
Hiking. backpacking, golf
Timeline
Generic

Judith Bo

Murrieta,CA

Summary

Friendly and positive casino team leader bringing 24 years of experience in the field. Well-versed in monitoring chips, player wins and game table activities. Reliable employee seeking Table Games Floor position. Offering excellent communication and good judgment.

Overview

9
9
years of professional experience

Work History

Dual Rate Table Games Supervisor

Pala Casino
Pala, CA
11.2019 - 03.2021
  • Interacted with guests to promote positive atmosphere by greeting with friendly tone and wishing good luck.
  • Monitored chips purchases, table inventories and player win ratios.
  • Oversaw area games to maintain security and compliance.
  • Watched closely to catch errors and notified surveillance of irregularities.
  • Trained, supervised and evaluated workers.
  • Eliminated customer service issues by quickly resolving disputes and correcting problems.
  • Monitored game operations to enforce house rules as well as tribal, state and federal regulations.
  • Performed paperwork required for monetary transactions.
  • Established and maintained banks and table bet limits for each supervised game.
  • Observed players for signs of cheating, notifying security staff of discovered evidence.
  • Enforced safety rules and removed safety hazards while monitoring gaming floors.
  • Watched gamblers on floor to isolate cheaters by identifying card counting or marking cards.

Table Games Dealer

Morongo Casino Resort
Cabazon, CA
08.2016 - 10.2019
  • Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
  • Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
  • Collected bets from game losers and paid out winnings to game winners, keeping each hand running smoothly and efficiently.
  • Maintained fast game pace by handling chips, cards, money and gaming equipment efficiently.
  • Maintained fast, smooth game pace by efficiently handling dice, chips, money and cards.
  • Inspected [Type] equipment and card decks prior to dealing and monitored individual players to verify adherence to rules and fair gameplay.

Table Games Floor Supervisor

Pechanga Resort Casino
Temecula, CA
02.2012 - 08.2016
  • Interacted with guests to promote positive atmosphere by greeting with friendly tone and wishing good luck.
  • Monitored chips purchases, table inventories and player win ratios.
  • Oversaw area games to maintain security and compliance.
  • Watched closely to catch errors and notified surveillance of irregularities.
  • Trained employees in procedures, compliance standards and strategies for accomplishing objectives.
  • Eliminated customer service issues by quickly resolving disputes and correcting problems.
  • Monitored game operations to enforce house rules as well as tribal, state and federal regulations.

Education

High School Diploma -

West Auburn Senior High School

Certified Table Games Dealer - Table Games Training : Craps, Blackjack, Bacc

Muckleshoot Tribe Dealing School
Auburn, WA
10.1998

Skills

  • Guest relations
  • Leading employees
  • Title 31 compliance
  • Overseeing games
  • Observing operations
  • Activity monitoring
  • Performance Optimization
  • Active Listening
  • Problem-Solving
  • Multitasking Abilities

Hiking. backpacking, golf

I love hiking and backpacking in the mountains. When I am not able to escape to the mountains I enjoy a round of golf with my friends.

Timeline

Dual Rate Table Games Supervisor

Pala Casino
11.2019 - 03.2021

Table Games Dealer

Morongo Casino Resort
08.2016 - 10.2019

Table Games Floor Supervisor

Pechanga Resort Casino
02.2012 - 08.2016

High School Diploma -

West Auburn Senior High School

Certified Table Games Dealer - Table Games Training : Craps, Blackjack, Bacc

Muckleshoot Tribe Dealing School
Judith Bo