Judith Bo
Murrieta,CA
Summary
Friendly and positive casino team leader bringing 24 years of experience in the field. Well-versed in monitoring chips, player wins and game table activities. Reliable employee seeking Table Games Floor position. Offering excellent communication and good judgment.
Overview
9
9
years of professional experience
Work History
Dual Rate Table Games Supervisor
Pala Casino
Pala, CA
11.2019 - 03.2021
- Interacted with guests to promote positive atmosphere by greeting with friendly tone and wishing good luck.
- Monitored chips purchases, table inventories and player win ratios.
- Oversaw area games to maintain security and compliance.
- Watched closely to catch errors and notified surveillance of irregularities.
- Trained, supervised and evaluated workers.
- Eliminated customer service issues by quickly resolving disputes and correcting problems.
- Monitored game operations to enforce house rules as well as tribal, state and federal regulations.
- Performed paperwork required for monetary transactions.
- Established and maintained banks and table bet limits for each supervised game.
- Observed players for signs of cheating, notifying security staff of discovered evidence.
- Enforced safety rules and removed safety hazards while monitoring gaming floors.
- Watched gamblers on floor to isolate cheaters by identifying card counting or marking cards.
Table Games Dealer
Morongo Casino Resort
Cabazon, CA
08.2016 - 10.2019
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
- Collected bets from game losers and paid out winnings to game winners, keeping each hand running smoothly and efficiently.
- Maintained fast game pace by handling chips, cards, money and gaming equipment efficiently.
- Maintained fast, smooth game pace by efficiently handling dice, chips, money and cards.
- Inspected [Type] equipment and card decks prior to dealing and monitored individual players to verify adherence to rules and fair gameplay.
Table Games Floor Supervisor
Pechanga Resort Casino
Temecula, CA
02.2012 - 08.2016
- Interacted with guests to promote positive atmosphere by greeting with friendly tone and wishing good luck.
- Monitored chips purchases, table inventories and player win ratios.
- Oversaw area games to maintain security and compliance.
- Watched closely to catch errors and notified surveillance of irregularities.
- Trained employees in procedures, compliance standards and strategies for accomplishing objectives.
- Eliminated customer service issues by quickly resolving disputes and correcting problems.
- Monitored game operations to enforce house rules as well as tribal, state and federal regulations.
Education
High School Diploma -
West Auburn Senior High School
Certified Table Games Dealer - Table Games Training : Craps, Blackjack, Bacc
Muckleshoot Tribe Dealing School
Auburn, WA10.1998
Skills
- Guest relations
- Leading employees
- Title 31 compliance
- Overseeing games
- Observing operations
- Activity monitoring
- Performance Optimization
- Active Listening
- Problem-Solving
- Multitasking Abilities
Hiking. backpacking, golf
I love hiking and backpacking in the mountains. When I am not able to escape to the mountains I enjoy a round of golf with my friends.
Timeline
Dual Rate Table Games Supervisor
Pala Casino
11.2019 - 03.2021
Table Games Dealer
Morongo Casino Resort
08.2016 - 10.2019
Table Games Floor Supervisor
Pechanga Resort Casino
02.2012 - 08.2016
High School Diploma -
West Auburn Senior High School
Certified Table Games Dealer - Table Games Training : Craps, Blackjack, Bacc
Muckleshoot Tribe Dealing School