Tracey Lee Dickson

• Learned and followed company procedures to maintain consistency and standards.
• Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
• Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
• Enforced game rules to maintain fair paly and avoid disputes.
• Adhered to all gaming regulations and procedures to maintain legal and ethical operation.

• Trained employees in procedures, compliance standards and strategies for accomplishing objectives.
• Monitored chips purchases, table inventories and player win ratios.
• Watched closely to catch errors and notified surveillance of irregularities.
• Oversaw area games to maintain security and compliance.

Covid 19 was furloughed as a full supervisor and brought back as a dual rate.

• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Mediated between family members to facilitate conflict resolution and build healthy family relationships.
• Documented services provided meticulously by keeping accurate records of activities, interactions and conversations.