Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Laura Barbara Bestard Miranda

Las Vegas,Nevada

Summary

Hardworking and reliable with strong ability. Highly organized, proactive and punctual with team-oriented mentality.

Overview

7
7
years of professional experience

Work History

Dual Rate Table Games Dealer

Binions Gambling Hall Hotel
Las Vegas, Nevada
09.2023 - Current
  • Dealt table games such as Blackjack, Baccarat, and Roulette professionally and accurately.
  • Provided friendly customer service to guests at the casino table games area.
  • Maintained knowledge of game rules and regulations to ensure compliance with gaming laws.
  • Verified patron identification to confirm legal age for gambling activities.
  • Cashed in chips for players who wished to leave the table game area.
  • Collected losing bets and paid out winnings promptly and accurately.
  • Demonstrated proper shuffling techniques for each game dealt.
  • Ensured all gaming equipment was in working order before beginning a shift.
  • Assisted new players with understanding game rules and procedures.
  • Communicated effectively with other members of the table games staff team.
  • Adhered to established policies and procedures while dealing at tables.
  • Answered questions from patrons regarding house rules or gaming regulations.
  • Responded quickly and appropriately to any disputes that arose between players.
  • Monitored activity at tables to ensure fairness of games being played.
  • Assisted customers with questions about rules or procedures for various table games.
  • Communicated effectively with other staff members, supervisors, customers.
  • Maintained cleanliness around playing area throughout shift.
  • Reported any suspicious activities to supervisor immediately.
  • Assisted in closing out tables at end of shift as needed.
  • Utilized problem solving skills when faced with challenging situations.
  • Inspected cards and dice for damage or tampering before each game session.
  • Dealt a variety of table games such as Blackjack, Roulette, and Baccarat while ensuring accuracy and compliance with all gaming regulations.

Truck Dispatcher

B & K Transportation LLC
Las Vegas, NV
07.2021 - 08.2023
  • Scheduled, coordinated and monitored the movement of trucks to ensure timely delivery of goods.
  • Monitored driver performance and provided feedback on areas for improvement.
  • Maintained communication with drivers regarding routes, load information and delivery updates.
  • Assigned loads to drivers based on customer requirements and availability.
  • Ensured all paperwork was completed accurately and in a timely manner.
  • Processed invoices, bills of lading and other documents related to truck dispatching.
  • Resolved any issues or problems that arose during transport operations.
  • Provided customer service by responding to inquiries from customers regarding shipments.
  • Created daily reports detailing truck movements, delays, accidents or other incidents.
  • Managed the maintenance of vehicles including scheduling preventative maintenance inspections.
  • Developed strategies for increasing efficiency within the transportation department.
  • Reviewed freight bills for accuracy prior to payment processing.

Table Games Dealer

Binions Gambling Hall Hotel
Las Vegas, Nevada
12.2019 - 07.2021
  • Dealt table games such as Blackjack, Baccarat, and Roulette professionally and accurately.
  • Provided friendly customer service to guests at the casino table games area.
  • Maintained knowledge of game rules and regulations to ensure compliance with gaming laws.
  • Verified patron identification to confirm legal age for gambling activities.
  • Cashed in chips for players who wished to leave the table game area.
  • Collected losing bets and paid out winnings promptly and accurately.
  • Demonstrated proper shuffling techniques for each game dealt.
  • Ensured all gaming equipment was in working order before beginning a shift.
  • Communicated effectively with other members of the table games staff team.
  • Monitored patrons for signs of cheating or disruptive behavior.
  • Adhered to established policies and procedures while dealing at tables.
  • Utilized appropriate strategies when dealing specific games.
  • Answered questions from patrons regarding house rules or gaming regulations.
  • Responded quickly and appropriately to any disputes that arose between players.

Housekeeping Dispatcher

Master CORP Inc
Las Vegas, Nevada
08.2017 - 12.2019
  • Answered incoming calls from housekeeping staff, guests and other departments to provide information and assistance.
  • Monitored the status of guest rooms to ensure that all requests are fulfilled in a timely manner.
  • Assigned daily tasks to housekeeping personnel based on occupancy levels and special requests.
  • Communicated effectively with supervisors regarding any issues or changes in staffing needs.
  • Tracked the progress of housekeeping staff throughout the day using computer software programs.
  • Provided training for new hires on proper use of cleaning products and equipment as well as hotel policies and procedures.

  • Resolved customer complaints promptly and courteously when needed.
  • Conducted regular inspections of guest rooms to ensure cleanliness standards were met.
  • Scheduled maintenance services for all related equipment when needed.

Education

BBA - Business Administration

Keiser University
Fort Lauderdale, FL

Skills

  • Ability to assign tasks efficiently and ensure they are completed within the allotted time
  • Ability to address and resolve challenges effectively and propose creative solutions
  • Ability to schedule cleaning tasks efficiently, allocating resources appropriately and meeting deadlines
  • Data Entry
  • Customer Relations
  • Processing Orders
  • Updating Logs
  • Resolving conflicts
  • Excellent customer service
  • Handling money
  • Friendly demeanor
  • Strong mathematical skills
  • Game rules knowledge
  • Problem-solving abilities
  • Effective Communication
  • Teamwork and Collaboration
  • Multitasking
  • Organizational Skills
  • Professional Demeanor

Languages

Spanish
Full Professional
English
Professional

Timeline

Dual Rate Table Games Dealer

Binions Gambling Hall Hotel
09.2023 - Current

Truck Dispatcher

B & K Transportation LLC
07.2021 - 08.2023

Table Games Dealer

Binions Gambling Hall Hotel
12.2019 - 07.2021

Housekeeping Dispatcher

Master CORP Inc
08.2017 - 12.2019

BBA - Business Administration

Keiser University

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Laura Barbara Bestard Miranda