Summary
Overview
Work History
Education
Skills
Timeline
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Nathaniel Congress

Dual Rate
Canterbury,CT

Summary

Focused professional with 10 years of experience dealing at card tables for casinos and private events. Customer-oriented employee building rapport and facilitating positive experiences.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Diligent College Student focused on criminal justice and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

21
21
years of professional experience

Work History

Dual Rate Table Games Dealer

Mohegan Sun Casino
Uncasville, CT
09.2017 - Current
  • Dealt a variety of table games such as Blackjack, Roulette, and Baccarat while ensuring accuracy and compliance with all gaming regulations.
  • Provided friendly customer service to guests in the casino environment, including taking bets and payouts.
  • Monitored activity at tables to ensure fairness of games being played.
  • Reported any suspicious activities to supervisor immediately.
  • Conducted pre-shift inspections of equipment to ensure that it was in working order.
  • Resolved disputes between players in a professional manner.

Temp Worker

Labor Ready Staffing
Norwich, CT
06.2009 - 11.2012
  • Inputted customer orders into computer system accurately and efficiently.

Table Games Dealer

Foxwoods Resort and Casino
Ledyard Center, CT
07.2006 - 04.2008
  • Observed gamblers to identify marking, switching and counting cards.
  • Provided gambling chips and coin money in exchange for legal currency for players to join in games.
  • Calmed down angry guests or patrons using skills in active listening and positive engagement.
  • Monitored behavior of players while dealing cards in various games, observing individuals for possible cheating.

Picker Packer

Bobs Furniture
Taftville, CT
03.2003 - 05.2006
  • Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
  • Stocked shelves with incoming merchandise as needed.
  • Verified accuracy of picked items by comparing them against pick list.
  • Inspected and verified shipments for accuracy and quality assurance.
  • Utilized RF scanners to track inventory movements throughout the facility.
  • Assisted in unloading delivery trucks when necessary using pallet jacks or hand carts.

Education

Associate of Arts -

Three Rivers Community College
Norwich, CT
12-2024

High School Diploma -

Norwich Free Academy
Norwich, CT
05-1999

Skills

  • Flexible Schedule
  • Exceptional Customer Service
  • Salesmanship
  • Game Management
  • Strong Mathematical Skills
  • Excellent Customer Service
  • Game Rules Knowledge
  • Skilled at Shuffling Cards
  • Problem-Solving Abilities
  • Interpersonal Skills
  • Active Listening
  • Written Communication
  • Adaptability and Flexibility
  • Self Motivation
  • Professionalism
  • Continuous Improvement
  • Time Management Abilities
  • Teamwork and Collaboration
  • Multitasking

Timeline

Dual Rate Table Games Dealer

Mohegan Sun Casino
09.2017 - Current

Temp Worker

Labor Ready Staffing
06.2009 - 11.2012

Table Games Dealer

Foxwoods Resort and Casino
07.2006 - 04.2008

Picker Packer

Bobs Furniture
03.2003 - 05.2006

Associate of Arts -

Three Rivers Community College

High School Diploma -

Norwich Free Academy
Nathaniel CongressDual Rate