Steven white
Cincinnati
Summary
Detail-oriented Table Games Dealer with strong money handling expertise and exceptional customer service skills. Known for efficient game flow management and effective dispute resolution.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Dual Rate Table Games Dealer
Penn National Gaming
Charles Town, WV
04.2023 - 02.2026
- Dealt cards for various table games, ensuring adherence to gaming regulations and company policies.
- Managed game flow efficiently, providing exceptional customer service to enhance player experience.
- Monitored player behavior, identifying potential issues and implementing solutions promptly.
- Collaborated with team members to maintain clean and organized gaming environment.
- Assisted in training new dealers on game rules, procedures, and customer engagement techniques.
- Resolved disputes between players and staff by applying conflict resolution skills effectively.
- Ensured timely payouts for winning bets while accurately collecting losses from losing wagers.
Associate
Walmart
Charles Town, WV
01.2023 - 03.2023
- Trained new staff members on company policies, procedures, and best practices for retail sales success.
- Efficiently performed retail merchandising, stocking, cleaning, down stocking and pricing.
Forklift Operator
DB Schenker
Inwood, WV
08.2020 - 11.2022
- Operated forklifts safely to transport materials across warehouse floors.
- Conducted routine inspections and maintenance on forklift equipment to ensure optimal performance.
- Collaborated with team members to optimize loading and unloading processes, enhancing efficiency.
- Trained new operators on safety protocols and equipment handling procedures, fostering a culture of safety.
- Monitored inventory levels and assisted in stock management to support timely order fulfillment.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
Education
High School Diploma -
Keyser High School
Keyser, WVSkills
- Money handling expertise
- Quick decision making
- Team player attitude
- Exceptional customer service
- Flexible schedule
- Memory retention
- Strong math skills
- Efficient payout calculations
Certification
- Licensed Roulette dealer
- Licensed Craps Dealer
Timeline
Dual Rate Table Games Dealer
Penn National Gaming
04.2023 - 02.2026
Associate
Walmart
01.2023 - 03.2023
Forklift Operator
DB Schenker
08.2020 - 11.2022
High School Diploma -
Keyser High School