Summary
Overview
Work History
Education
Skills
Timeline
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Michael Kelly

Lakewood,CO

Summary

Dynamic and detail-oriented Dual Rate Table Games Dealer with extensive experience at Monarch Casino and Resorts. Proven expertise in money handling and exceptional customer service, ensuring game integrity and guest satisfaction. A strong team player adept at quick decision-making and maintaining a fast-paced environment while fostering a welcoming atmosphere.

Overview

5
5
years of professional experience

Work History

Dual Rate Table Games Dealer

Monarch Casino and Resorts
Black Hawk, CO
06.2021 - 04.2025

Dealing games such as black jack Carnival Games and Roulette handling bets chips and cards with all integrity of the games rules and regulations must be followed while giving the best customer service second to none. As a supervisor I must oversee all dealers and guest maintaining the integrity of the games rules and regulations are followed by the dealer and guest handle guest complaints and to give the best customer service second to none

Dual Rate Table Games Dealer

Lodge Casino and Resorts
Black Hawk, CO
04.2025 - 2025

*. Dealing games such as black jack carnival games and roulette i.e. dealing cards and handling of chips while maintaining game pace and customer service all with the upmost integrity of all games. Combined with supervisor role such as oversee all dealers and guest ensuring all integrity is maintained and handle guest complaint all while giving the best customer service second to none

  • Worked effectively in fast-paced environment
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.

Table Games Dealer

Horseshoe Indianapolis
Shelbyville, IN
12.2019 - 07.2021

Deal Games Such as Black Jack Carnival Games and Roulette with all integrity and follow all rules and regulations must maintain a fast paced game and ensure the guest are having fun second to none customer service

Education

General Studies

Sandoval High School
Sandoval, IL
05.1997

Skills

  • Money handling expertise
  • Quick decision making
  • Team player attitude
  • Exceptional customer service
  • Flexible schedule
  • Strong math skills
  • Advanced card handling
  • Accurate hand reading
  • Run table games
  • Game pace control
  • Casino policy compliance
  • Efficient payout calculations
  • Excellent customer service
  • Game rules
  • Game management
  • Table management
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Timeline

Dual Rate Table Games Dealer

Lodge Casino and Resorts
04.2025 - 2025

Dual Rate Table Games Dealer

Monarch Casino and Resorts
06.2021 - 04.2025

Table Games Dealer

Horseshoe Indianapolis
12.2019 - 07.2021

General Studies

Sandoval High School
Michael Kelly