Shavay Jackson
Gary,IN
Summary
Dynamic and detail-oriented professional with expertise in money handling and exceptional customer service, honed at Ameristar Casino Hotel East Chicago. Proven ability to enhance guest experiences and drive revenue through effective game management and dispute mediation. Adaptable team player committed to maintaining high standards of safety and quality in fast-paced environments.
Warehouse professional with strong background in inventory management and logistics. Proven track record in maintaining high levels of accuracy and efficiency. Focused on team collaboration and achieving results, known for reliability and adaptability. Skilled in packaging, labeling, and organizing warehouse items.
Overview
8
8
years of professional experience
Work History
Dual Rate Table Games Dealer
Ameristar Casino Hotel East Chicago
East Chicago, IN
09.2019 - Current
- Aided in risk management efforts by keeping accurate records of substantial buy-ins, wins, and losses during gameplay.
- Mastered various table games quickly through continuous learning and hands-on experience in a fast-paced gaming environment.
- Enhanced gaming experiences by efficiently dealing various table games and maintaining a professional demeanor.
- Promoted responsible gaming practices among guests by monitoring behaviors and intervening appropriately when necessary.
- Handled high-pressure situations calmly while resolving guest disputes or discrepancies at the table games area.
- Assisted in training new dealers to ensure consistent quality of gameplay and customer service across the entire team.
- Learned and followed company procedures to maintain consistency and standards.
- Enforced game rules to maintain fair paly and avoid disputes.
Warehouse Packer
Elite Staffing
Hammond, IN
01.2018 - 08.2018
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Demonstrated flexibility during peak seasons by working extended hours or weekends when necessary.
- Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.
- Maintained quality standards by performing thorough final inspections of packed shipments before loading onto trucks.
- Adapted quickly to new technologies introduced into the workplace, enhancing overall productivity levels.
Education
Diploma - General Studies
East Chicago Central High School
East Chicago, IN06.1999
Skills
- Money handling expertise
- Quick decision making
- Team player attitude
- Exceptional customer service
- Flexible schedule
- Memory retention
- Strong math skills
- Dispute mediation
- Cross-training proficiency
- Advanced card handling
- Expert chip management
- Run table games
- Casino policy compliance
- Game security awareness
- Excellent customer service
- Strong mathematical skills
- Punctual and reliable
- Attention to detail
- Teamwork
- Time management
- Warehouse safety
- Workplace cleanliness
- Package handling
- Maintaining workplace safety
- Box assembly
- Stock organization
- Adaptable to change
Timeline
Dual Rate Table Games Dealer
Ameristar Casino Hotel East Chicago
09.2019 - Current
Warehouse Packer
Elite Staffing
01.2018 - 08.2018
Diploma - General Studies
East Chicago Central High School