Shannon Olson
Glendale,Arizona
Summary
Results-driven professional with a strong track record in enhancing customer satisfaction and streamlining operations in the casino business. Possesses advanced card handling expertise and exceptional customer service skills, driving game pace control and ensuring accurate financial transactions. Recognized for quick decision-making abilities and efficient payout calculations, contributing to a collaborative team environment.
Overview
11
11
years of professional experience
Work History
Dual Rate Table Games Dealer
Desert Diamond Casinos
Glendale, AZ
10.2024 - Current
- Provided gambling chips and coin money in exchange for legal currency for players to join in games.
- Demonstrated proper shuffling techniques for each game dealt.
- Utilized appropriate strategies when dealing specific games.
- Collected losing bets and paid out winnings promptly and accurately.
- Provided excellent customer service.
Table Games Dealer
Harrah's Casino
Laughlin, NV
04.2023 - 09.2024
- Provided gambling chips and coin money in exchange for legal currency for players to join in games.
- Demonstrated proper shuffling techniques for each game dealt.
- Utilized appropriate strategies when dealing specific games.
- Collected losing bets and paid out winnings promptly and accurately.
- Provided excellent customer service.
Table Games Dealer
Riverside Casino
Laughlin, NV
12.2022 - 02.2023
- Provided gambling chips and coin money in exchange for legal currency for players to join in games.
- Demonstrated proper shuffling techniques for each game dealt.
- Utilized appropriate strategies when dealing specific games.
- Collected losing bets and paid out winnings promptly and accurately.
- Provide excellent customer service.
Table Games Dealer
The Point Casino
Kingston, WA
03.2021 - 09.2022
- Provided gambling chips and coin money in exchange for legal currency for players to join in games.
- Demonstrated proper shuffling techniques for each game dealt.
- Utilized appropriate strategies when dealing specific games.
- Collected losing bets and paid out winnings promptly and accurately.
- Provide excellent customer service.
Table Games Dealer
Clearwater Casino
Suquamish, WA
01.2019 - 03.2021
- Provided gambling chips and coin money in exchange for legal currency for players to join in games.
- Demonstrated proper shuffling techniques for each game dealt.
- Utilized appropriate strategies when dealing specific games.
- Collected losing bets and paid out winnings promptly and accurately.
- Provide excellent customer service.
Table Games Dealer
Snoqualmie Casino
Snoqualmie, WA
11.2018 - 01.2019
- Provided gambling chips and coin money in exchange for legal currency for players to join in games.
- Demonstrated proper shuffling techniques for each game dealt.
- Utilized appropriate strategies when dealing specific games.
- Collected losing bets and paid out winnings promptly and accurately.
- Provide excellent customer service.
Table Games Dealer
Clearwater Casino
Suquamish, WA
09.2015 - 10.2018
- Provided gambling chips and coin money in exchange for legal currency for players to join in games.
- Demonstrated proper shuffling techniques for each game dealt.
- Utilized appropriate strategies when dealing specific games.
- Collected losing bets and paid out winnings promptly and accurately.
- Provide excellent customer service.
Sales Associate
Big 5 Sporting Goods
Oak Harbor, WA
07.2014 - 01.2015
- Collected payments and provided accurate change.
- Maintained records related to sales for store management.
- Processed credit card transactions quickly and securely.
- Used technology resources to assist customers in locating and selecting items.
- Try to persuade the customer to make additional sales.
Sales Associate
Big 5 Sporting Goods
Poulsbo, WA
11.2013 - 07.2014
- Collected payments and provided accurate change.
- Maintained records related to sales for store management.
- Processed credit card transactions quickly and securely.
- Used technology resources to assist customers in locating and selecting items.
- Try to persuade the customer to make additional sales.
Education
High School Diploma -
Central Kitsap High School
Silverdale, WA06-2012
Skills
- Team player attitude
- Expert chip management
- Strong math skills
- Quick decision making
- Salesmanship
- Advanced card handling
- Efficient payout calculations
- Money handling expertise
- Game pace control
- Exceptional customer service
Timeline
Dual Rate Table Games Dealer
Desert Diamond Casinos
10.2024 - Current
Table Games Dealer
Harrah's Casino
04.2023 - 09.2024
Table Games Dealer
Riverside Casino
12.2022 - 02.2023
Table Games Dealer
The Point Casino
03.2021 - 09.2022
Table Games Dealer
Clearwater Casino
01.2019 - 03.2021
Table Games Dealer
Snoqualmie Casino
11.2018 - 01.2019
Table Games Dealer
Clearwater Casino
09.2015 - 10.2018
Sales Associate
Big 5 Sporting Goods
07.2014 - 01.2015
Sales Associate
Big 5 Sporting Goods
11.2013 - 07.2014
High School Diploma -
Central Kitsap High School
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