Kristin Morgan
SALEM,OR
Summary
Knowledgeable National Certified Medical Assistant with an exceptional background of over 15+ years handling fast-paced clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Overview
17
17
years of professional experience
Work History
Medical Assistant
SwiftCare
07.2023 - Current
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Performed chemistry analysis, urinalysis and hematology for multiple patients daily.
- Followed laboratory guidelines for handling biological specimens.
- Prepared, processed and analyzed lab samples.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Checked patients in and out for appointments and collected co-payments.
- Entered insurance, demographics and health history into patient database.
- Protected patients by observing strict HIPAA guidelines.
Lead Medical Assistant
Salem Pain And Spine Specialists
03.2019 - 12.2022
- Measured vital signs and took medical histories to prepare patients for examination.
- Oversee and manage clinical flow, interaction of all clinical staff and all daily functions.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Relayed messages from patients to physicians about concerns, condition updates to facilitate treatment.
- Educated patients about medications, procedures and physician's instructions.
- Trained new staff
- Cleaned and maintained medical equipment following procedures and standards.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Medical Assistant
Solstice Family Care
09.2015 - 08.2017
- Responsible for assisting providers with patient care by performing basic and complex medical assisting duties - patient vitals and intake, POCT, therapeutic injections and venipuncture, wound care and splinting, minor surgical assisting and sterile field set-up, comply with HIPAA, OSHA and JHACO federal regulations/policies
- Medical supply management/ordering – medical and surgical supplies
- Responsible for in-clinic MA new hire training and guidance, quality control compliance and training, assisted the providers and clinic support staff by standardizing wound care, clinic organization, patient follow-up (referrals/prior authorizations) and ensured that the work spaces were stocked well prepared for each day
- Assist the patient service representatives by performing basic administrative duties - answering phones and scheduling patient appointments, patient follow up and providing excellent customer service.
Medical Assistant
Zipperer Medical Group
03.2013 - 09.2015
- Helped patients by providing information, services and assistance
- Verified patient information by interviewing patients, recording medical history, and confirming purpose of visit
- Prepared patients for their exam by taking vitals – blood pressure, weight, height, temperature, respirations, and heart rate
- Performed immunization injections, blood draws, in-house urinalysis testing, Drug testing
- Kept rooms stocked with all supplies needed for each patient visit
- Obtained a safety radiology certification
Medical Assistant
Ak Center For Pediatrics
05.2007 - 05.2010
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Taught patients about medications, procedures, and care plan instructions.
Education
Medical Assisting Certificate
Alaska Career College
Anchorage, AK07.2006
Skills
- Front Desk Operations
- Epic Systems
- HIPAA Compliance
- Customer Service
- PPE Compliance
- Safety Procedures
- Treatment Room Preparation
- Specimen Testing and Analysis
- Operating EKG Equipment
- Venipuncture and Phlebotomy
- Wound Care and Irrigation
- Suture Removal
- Splinting
- First Aid/CPR/BLS
- Infection Control
- Proper Sterilization Techniques
- Medication Administration
- Diagnostic Testing
- Cleaning and Sanitizing
- Inventory Restocking
Timeline
Medical Assistant
SwiftCare
07.2023 - Current
Lead Medical Assistant
Salem Pain And Spine Specialists
03.2019 - 12.2022
Medical Assistant
Solstice Family Care
09.2015 - 08.2017
Medical Assistant
Zipperer Medical Group
03.2013 - 09.2015
Medical Assistant
Ak Center For Pediatrics
05.2007 - 05.2010
Medical Assisting Certificate
Alaska Career College