Kristin Philyaw
Philadelphia,PA
Summary
Exceptional Operations Specialist with over 19 years in banking, and financial environments. Sound foundation of financial management and back-office operational support. In depth knowledge of how to do the cuts, pull the work to make sure the deposits are getting done, data entry, scanning, and encoding to make sure the customers are getting their deposits for the day. I am in charge of the doing the 222222 and 333333s to make sure they are done correctly so we do not get audited. I am currently overseeing the Boston site closure to make sure the customers coming over from there are getting their deposits on time.
Overview
23
23
years of professional experience
Work History
Senior Operations Specialist
PNC Bank
12.2007 - Current
- Trained new employees
- Provided operations support for administrative and financial of PNC
- Managed internal operational standards and productivity targets.
- Motivated and trained employees to maximize team productivity.
- Collected, arranged, and input information into database system.
- Frequently inspected production area to verify proper equipment operation.
Data Entry Specialist
Commerce Bank
08.2004 - 12.2007
- Completed data entry tasks with accuracy and efficiency.
- Compiled data and reviewed information for accuracy prior to input.
- Corrected data entry errors to prevent duplication or data degradation.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
Cashier
Sears Department Store
04.2003 - 08.2004
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
Cashier
McDonald's Restaurant
03.2001 - 04.2003
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
Associate of Science - Accounting
Burlington County College
Pemberton, NJ05.2008
High School Diploma -
Holy Cross High School
Delran, NJ06.2004
Skills
- Leadership Abilities
- Quality Assurance
- Performance Monitoring
- Operations Management
- Production
- Task Delegation
- Delegation
Timeline
Senior Operations Specialist
PNC Bank
12.2007 - Current
Data Entry Specialist
Commerce Bank
08.2004 - 12.2007
Cashier
Sears Department Store
04.2003 - 08.2004
Cashier
McDonald's Restaurant
03.2001 - 04.2003
Associate of Science - Accounting
Burlington County College
High School Diploma -
Holy Cross High School
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