Kristin Pniewski
Dearborn
Summary
Dynamic Certified Training General Manager at Arby's-Inspire Brands, skilled in leadership and guest service. Proven track record in enhancing team performance through effective training and development, ensuring compliance with food safety standards. Adept at driving profitability and fostering a collaborative environment, while maintaining high operational excellence.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Certified Training General Manager
Arby's-Inspire Brands
12.2000 - Current
As an Arby's CTGM, I am responsible for daily operations such as driving sales, profitability, and guest satisfaction. I oversee staffing, food quality, speed of service, and brand standards in a fast paced environment. Key responsibilities include hiring, on boarding, training plans, certification of team members and managers. I develop and coach shift managers and managers in training according to Arby's certification standards. I use performance metrics to identify training gaps and implement corrective coaching. I maintain training documentation, certification records, and compliance with Arby's policies and procedures.
Education
High School Diploma -
Edsel Ford Highschool
Dearborn, MI06.2002
Skills
- Guest service
- Food safety and compliance
- Certified Training Execution
- Leadership
- Time management and multitasking
- Inventory management and cost control
- Conflict resolution and problem solving
- Communication
- P and L Awareness
- Team player
- Self motivated
Accomplishments
Several awards over the last 15 years include:
- Get it done
- Work hard
- Play fair
- Make a difference
- Highest sales volume restaurant 8 out of last 10 years
- Inspiring people Award
- Mentorship CTM Award
Certification
- Serv safe certified
- Serv safe certified as a proctor
Timeline
Certified Training General Manager
Arby's-Inspire Brands
12.2000 - Current
High School Diploma -
Edsel Ford Highschool