Summary
Overview
Work History
Education
Skills
Certification
Timeline
Waitress

Kristin Radzioch

Alsip,IL

Summary

Dynamic and results-driven professional with extensive experience in customer service at Blueberry Hill Cafe. Proven ability to enhance guest satisfaction through strong multitasking and effective team collaboration. Skilled in cash handling and maintaining order accuracy, consistently delivering exceptional dining experiences in fast-paced environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Waitress

Blueberry Hill Cafe
05.2024 - 06.2025
  • Delivered exceptional customer service in a fast-paced dining environment.
  • Managed multiple tables efficiently while ensuring guest satisfaction.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Assisted in training new waitstaff on menu items and service protocols.

Waitress

Allen's Corner Diner
05.2021 - 05.2024
  • Delivered exceptional customer service, ensuring a positive dining experience for all guests.
  • Managed multi-table sections efficiently while maintaining high standards of food and beverage service.
  • Collaborated with kitchen staff to coordinate timely meal preparation and delivery during peak hours.
  • Trained new waitstaff on menu knowledge, service protocols, and restaurant policies to enhance team performance.

Campground Office Staff

Lehman's Lakeside RV Resort
04.2020 - 10.2023
  • Supervised daily operations, ensuring adherence to safety protocols and customer service standards.
  • Trained new staff on operational procedures and best practices for guest interactions.
  • Streamlined check-in processes, enhancing guest satisfaction and operational efficiency.
  • Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Established positive relationships with customers and other staff members.

Manager, Waitress, Bartender

Big Iron Horse Barbecue
12.2019 - 10.2022
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Delivered exceptional customer service in fast-paced dining environment.
  • Managed multiple tables and prioritized orders to ensure timely service.
  • Collaborated with kitchen staff to fulfill special requests and dietary restrictions.
  • Handled cash transactions accurately and maintained balanced registers.
  • Assisted in maintaining cleanliness and organization of dining area.
  • Resolved customer complaints promptly, enhancing overall guest satisfaction.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Education

Associate of Arts - Fashion Design

Illinois Institute of Art
Chicago, IL

Bartending

Illinois Professional Bartending School
Schaumburg, IL

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Safe food handling
  • Cash handling
  • Order accuracy
  • Supply restocking

Certification

  • Allergy Certification, 360 Training - Valid through 6/17/28
  • BASSET Certification - 360 Training - Valid through 2/24/27
  • Food Handler Certification - 360 Training - Valid through 2/5/26

Timeline

Waitress

Blueberry Hill Cafe
05.2024 - 06.2025

Waitress

Allen's Corner Diner
05.2021 - 05.2024

Campground Office Staff

Lehman's Lakeside RV Resort
04.2020 - 10.2023

Manager, Waitress, Bartender

Big Iron Horse Barbecue
12.2019 - 10.2022

Associate of Arts - Fashion Design

Illinois Institute of Art

Bartending

Illinois Professional Bartending School

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Kristin Radzioch