Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Kristin Rees

Art in Motion Dance Studio
Leroy,IL
1
Certification
2027
years of professional experience

Friendly professional with a strong background in customer service and teamwork. Proven ability to evaluate insurance applications efficiently while maintaining a positive attitude. Committed to enhancing client experiences and driving operational success.

Work History

Agency Talent Professional

State Farm | 2018 - Current
  • Managed daily responsibilities independently, consistently meeting expectations and deadlines
  • Maintained productivity and quality in a fast-paced, dynamic environment by adapting quickly to changing priorities.
  • Effectively collaborated with team members while also completing individual tasks independently.
  • Identified and troubleshot potential areas of concern in changing processes using the information available
  • Self-motivated, with a strong sense of personal responsibility.

Underwriting

State Farm | 2015 - 2018
  • Updated fire policies with high accuracy and reduced the need for rework.
  • Worked with a select team to review the peers error queue, correct items, and provide training on common errors
  • Resolved complex errors to improve turnaround time and reduce processing delays

CCC Sales Representative

18 Years 2 Months
State Farm | 06.2008 - 2015
  • Assisted customers in understanding insurance options and policy features.
  • Peer Assist Line: Lead peers through troubleshooting on live calls, answer questions, and help colleagues get up to speed on process changes.
  • Partnered with cross-functional teams to build, pilot, and train on the AUX web-based quoting system.
  • Provided accurate information to resolve client inquiries efficiently.
  • Processed policy applications and endorsements with attention to detail.

Dance Instructor

22 Years 11 Months
Art in Motion Dance Studio | 09.2003 - Current
  • Fostered a positive learning environment, encouraging student participation and creativity.
  • Provided individualized feedback to enhance students' technical skills and performance confidence.
  • Collaborated with fellow instructors to refine curriculum and improve teaching methodologies.
  • Mentored junior instructors in effective class management and teaching strategies.
  • Planned routines for recitals and performances.
  • Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
  • Offered one-on-one instruction to students by appointment.

Education

Bachelor of Arts - Organizational Leadership

Milikin Unversity | Decatur, Il | 12-2017
  • summa cum laude graduate

Skills

Problem-solving
Time management
Attention to detail
Flexible and adaptable
Coaching & enablement (feedback
readiness
improvement plans)
Teamwork and collaboration
End-to-end thinking
Communication

Certification

  • ALMI

Timeline

CCC Sales Representative

State Farm
06.2008 - 2015Read More

Dance Instructor

Art in Motion Dance Studio
09.2003 - CurrentRead More

Agency Talent Professional

State Farm
2018 - CurrentRead More

Underwriting

State Farm
2015 - 2018Read More

Milikin Unversity

Bachelor of Arts from Organizational Leadership
Read More
Kristin Rees