Highly-motivated, seasoned employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Reasonable Accommodation Advisor
RTX/RayTech
11.2021 - 03.2026
Managed end-to-end ADA requests and ergonomic logistics since promotion to Reasonable Accommodation Advisor in 2021, ensuring compliance with RTX and CORE standards.
Utilizing platforms like Workday, ServiceNow, and PeopleSoft, I synchronize with legal, HR, and facilities teams to ensure seamless service delivery.
Optimized departmental workflows and provided strategic recommendations to leadership post-merger, enhancing the accommodation process.
Staff Assistant
Veterans Health Administration
Bedford, USA
03.2017 - 10.2020
Liaised with personnel and leadership to manage hiring projects and payroll processing, ensuring smooth administrative functions.
Managed executive priorities and complex scheduling to align operations, improving overall workflow for medical center.
Coordinated specialized care for Women's Health and Compensation & Pension clinics through consult tracking and veteran outreach, facilitating timely access to services.
Program Support Assistant
Veterans Health Administration
West Roxbury, USA
08.2015 - 02.2016
Promoted to Advanced Medical Support Assistant, specialized in veteran care by tracking mammography consults and managing front-desk operations for Women's Health and Compensation & Pension clinics.
Facilitated communication as a liaison for female veterans, enhancing access to care through scheduling, consult tracking, and direct patient support.
Managed clinical engineering work orders via SharePoint and oversaw time and attendance, ensuring compliance with operational standards.
Acting Supervisory Human Resources Specialist (Reasonable Accommodations) at Department of Veterans AffairsActing Supervisory Human Resources Specialist (Reasonable Accommodations) at Department of Veterans Affairs