Summary
Overview
Work History
Education
Skills
2025 Certified Staff of the year Nomination
Timeline
Generic

Kristin Scott

Casselton,ND

Summary

Gain a position as a Member Service Specialist:

Professional Member Service Specialist with comprehensive experience in delivering exceptional member support and service. Adept at handling member inquiries, resolving issues efficiently, and enhancing member satisfaction. Strong focus on team collaboration and achieving results, with adaptability to changing needs. Skilled in communication, problem-solving, and building lasting member relationships, ensuring reliability and trustworthiness.

Overview

19
19
years of professional experience

Work History

Home Health Aide

Helping Hands Home Health Care
05.2024 - Current
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.

Special Education Paraprofessional

Central Cass Public Schools
09.2016 - Current
  • Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
  • Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
  • Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
  • Collaborated with teacher to create customized classroom environment integral to students' needs.
  • Monitored student classroom and outdoors activities to promote student safety.
  • Interacted physically and verbally with students throughout each day.
  • Maintained positive attitude and affirmatively communicated with each student.
  • Offered student support through special accommodations, extra assistance, and assessments.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Participated in ongoing professional development opportunities to stay current on best practices in special education instruction and support services.

Job Coach/ Direct Support Professional

Catholic Health Initiatives: Friendship Inc.
01.2006 - 09.2016
  • Assist with every day needs for individuals with developmental disabilities at their home, job, volunteering and in the community
  • Medication error and documentation error free for 2 years
  • Full time Module Certified, extended learning courses
  • Recipient, Service Award (10 years)
  • HIPA Certified; LEARN Certified
  • First Aid Certified; CPR Certified
  • Data Entry and T-log note proficient in Therap
  • Lift 50lb
  • Receptionist and other office duties
  • Answer phones
  • Message and Note Taking
  • Schedule Appointment
  • Re-arrange last minute schedule change
  • Arrange and Plan Community Events
  • Fill Out Job Applications and Resumes
  • File Papers
  • Fax and Copy
  • Time Keeping

Education

A.A.S. - Veterinary Technology

Globe University/ Minnesota School of Business
Moorhead, MN
06.2010

Skills

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2025 Certified Staff of the year Nomination

I was nominated as 1 of 5 Certified Staff of the Year at Central Cass Public School!

Timeline

Home Health Aide

Helping Hands Home Health Care
05.2024 - Current

Special Education Paraprofessional

Central Cass Public Schools
09.2016 - Current

Job Coach/ Direct Support Professional

Catholic Health Initiatives: Friendship Inc.
01.2006 - 09.2016

A.A.S. - Veterinary Technology

Globe University/ Minnesota School of Business

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