Kristin Sebban
Bethlehem,PA
Summary
Dynamic Brand Market Specialist with a proven track record at Beauty Burrage and Orangetheory Fitness excelling in sales strategy development and client relationship management. Successfully enhanced brand visibility through targeted marketing campaigns and cross-functional collaboration, driving audience engagement and achieving significant growth in customer interaction. Strong communicator and motivational leader dedicated to team success.
Overview
16
16
years of professional experience
Work History
Brand Market Specialist
Beauty Burrage
Allentown, PA
08.2024 - Current
- Identified emerging market trends to optimize product placement and drive promotional initiatives.
- Crafted and launched focused marketing campaigns to strengthen brand recognition and improve customer engagement levels.
- Engaged with cross-functional teams to refine product launch strategies and establish efficient timelines.
- Produced dynamic content for social media channels, focusing on increasing audience interaction and expanding reach.
- Designed and implemented events and promotional campaigns to effectively reach and engage target demographic groups.
- Engaged with prominent industry influencers, fostering connections that significantly boosted brand recognition.
- Crafted and launched dynamic promotional events and campaigns, successfully attracting target demographics and stimulating brand interest.
Sales
Orangetheory Fitness
Easton, PA
11.2023 - Current
- Executed vehicle demonstrations in collaboration with sales team, showcasing product features to elevate customer satisfaction and sales outcomes.
- Developed and implemented targeted sales strategies while conducting team training sessions to optimize revenue generation efforts.
- Crafted and executed comprehensive sales plans aimed at maximizing revenue from key accounts.
- Streamlined administrative processes to empower sales team, contributing to overall sales success.
- Collaborated with sales teams to design tailored sales strategies, resulting in significant revenue enhancement.
- Developed and applied innovative sales techniques to consistently exceed monthly sales goals.
- Directed team management efforts and strategic planning to optimize sales outcomes and improve overall performance.
Training Store Manager
Sephora USA
North Wales, PA
08.2018 - 05.2023
- Facilitated training sessions on product knowledge and customer service techniques.
- Facilitated training sessions to elevate team performance and engagement.
- Designed onboarding materials to enhance new employee integration processes.
- Oversaw sales metrics analysis to pinpoint training needs and improvement opportunities.
- Elevated from Assistant Store Manager to Training Store Manager based on proven leadership abilities and commitment to continuous improvement.
- Spearheaded adoption of innovative technologies and tools within store environment to enhance operational efficiency.
- Guided junior staff members in identifying and pursuing career growth opportunities within the organization.
- Directed training and development of store personnel to foster a culture of efficiency and high performance.
- Established a high-performing team by implementing targeted recruitment strategies and facilitating continuous professional development opportunities.
- Partnered with district managers to spearhead initiatives enhancing regional performance through targeted improvements in individual store KPIs.
Assistant Manager
Sephora USA
Allentown, PA
11.2013 - 08.2018
- Facilitated training sessions for new team members on product knowledge and customer service techniques.
- Oversaw inventory management processes to optimize stock levels and fulfill customer demand.
- Spearheaded collaboration with team to refine visual merchandising strategies.
- Analyzed sales performance metrics to inform strategic planning discussions.
Education Manager
Sephora USA
Bridgewater, NJ
01.2011 - 11.2013
- Developed and implemented training programs to enhance employee product knowledge and customer engagement.
- Collaborated with cross-functional teams to align educational initiatives with corporate goals and brand strategies.
- Analyzed training effectiveness through feedback and assessments, refining content for improved outcomes.
- Mentored junior staff, fostering professional growth and enhancing training delivery methods.
Sales Manager
Sephora USA
Bridgewater, NJ
02.2010 - 01.2011
- Led sales team to achieve monthly targets through effective coaching and performance management.
- Developed and implemented promotional strategies to enhance product visibility and drive customer engagement.
- Analyzed sales data to identify trends, optimize inventory levels, and improve product assortment.
- Fostered strong relationships with customers to enhance loyalty and increase repeat business.
Education
Associate of Science - Business Administration
Northampton Community College
Bethlehem, PA05.2008
Skills
Sales team training
Goals and performance
Staff management
Verbal and written communication
Motivational skills
Product knowledge
Sales expertise
Client relationship management
Sales strategy development
Strategic planning
Sales coaching
Accomplishments
- Awarded Regional Top performance for Shop profit, leadership and development, productivity, conversion, shrink, sales, payroll targets, operational excellence, and company objectives
- Top performing Store manager in the region exceeding company objectives within the highest tier
- Awarded District Top Performer for Leadership and Development, productivity, shrink, conversion,sales, retention and payroll targets
- District assigned ASM for resolving client service issues and presentations peers with solutions for client service solutions
- Awarded Top Managment Team for employee retention in the company 2018
- Part of first pilot of Education Manager Role in the company
- Awarded Regional Education Manager for training and development
- District Education Manager for New Store Opening
Timeline
Brand Market Specialist
Beauty Burrage
08.2024 - Current
Sales
Orangetheory Fitness
11.2023 - Current
Training Store Manager
Sephora USA
08.2018 - 05.2023
Assistant Manager
Sephora USA
11.2013 - 08.2018
Education Manager
Sephora USA
01.2011 - 11.2013
Sales Manager
Sephora USA
02.2010 - 01.2011
Associate of Science - Business Administration
Northampton Community College