Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Kristin Shields

Arden Hills

Summary

Dedicated administrative professional with strong customer service skills. Known for effective scheduling and problem-solving abilities, contributing to streamlined office operations and enhanced client satisfaction.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Advanced Graphix
Vadnais Heights, MN 55110
10.2022 - 04.2026
  • Coordinated schedules and meetings for executives, optimizing time management and resource allocation.
  • Managed correspondence and communication, ensuring timely responses to client inquiries.
  • Developed and maintained filing systems, enhancing document retrieval efficiency.
  • Assisted in preparing reports and presentations, ensuring accuracy of data and information.
  • Supported event planning and logistics, facilitating successful company initiatives and team-building activities.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Maintained inventory of office supplies and placed orders.

Preschool Teacher

Preschool of St. Andrew's
Mahtomedi, MN
10.2021 - 10.2022
  • Designed and implemented engaging lesson plans to foster children's cognitive and social development.
  • Created a nurturing classroom environment that promotes emotional well-being and inclusivity.
  • Collaborated with parents to support children's learning objectives and address individual needs.
  • Assessed and documented children's progress through observations and assessments, ensuring accurate records.
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Established positive communication with parents in daily conversation and formal conferences.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
  • Evaluated student performance regularly through observation, assessment tools, and parent-teacher conferences to ensure academic growth was being achieved consistently across all areas of development.
  • Allowed for ample outdoor discovery time in schedule each day.
  • Increased parent involvement by effectively communicating with families about upcoming events, volunteer opportunities, and student progress reports.
  • Enhanced children's social skills by organizing group activities that encouraged collaboration and communication.

Catering Manager

Lucky's 13
Plymouth, MN
12.2017 - 03.2020
  • Coordinated large-scale catering events, ensuring seamless execution and client satisfaction.
  • Developed and maintained relationships with vendors to enhance menu offerings and service quality.
  • Trained and mentored staff on catering procedures, fostering a collaborative team environment.
  • Streamlined inventory management processes, reducing waste and optimizing resource allocation.
  • Hired and trained both permanent and temporary staff members.
  • Handled catering scheduling, ordered food and planned events.
  • Managed high-quality food preparation and presentation, ensuring consistent client satisfaction.
  • Met with clients to outline desired goals and prepared quotes for overall catering costs.
  • Enhanced event satisfaction by planning and executing memorable catering experiences for clients.
  • Developed comprehensive event proposals that clearly outlined deliverables, timelines, budget requirements based on client input.
  • Worked with chefs to plan menus according to client needs and budgets.
  • Collaborated with clients to create customized menus tailored to their specific preferences and needs.

Assistant Store Manager

Dry Goods
Edina, MN
01.2016 - 12.2016
  • Led team in achieving sales goals through effective training and performance management.
  • Developed staff schedules to optimize coverage and enhance customer service.
  • Implemented inventory management procedures to reduce shrinkage and improve stock accuracy.
  • Analyzed sales reports to identify trends and inform strategic merchandising decisions.
  • Enhanced customer experience by resolving issues promptly and effectively addressing feedback.
  • Mentored new employees on operational standards and best practices for store performance.
  • Collaborated with senior management to develop promotional strategies aligning with brand goals.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Trained staff on point-of-sale systems, improving transaction efficiency and customer satisfaction.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Created and maintained safe and secure work environments for employees.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.

Education

No Degree - Business Management

Century College
White Bear Lake, MN

No Degree - Business And Communications

University of Minnesota Duluth
Duluth

High School Diploma -

White Bear Lake High School
White Bear Lake, MN

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Administrative support
  • Time management
  • Customer and client relations
  • Strong problem solver
  • Scheduling and calendar management
  • Dedicated team player
  • Appointment scheduling
  • Professional and mature

Certification

Minnesota Food Certification

HR Certification in Minnesota

Interests

  • Outdoor Recreation
  • Watching Movies and TV Shows
  • Youth Development Programs
  • Gardening
  • Baking
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • DIY and Home Improvement
  • Cooking
  • Team Sports
  • Crafting and DIY Projects
  • Music
  • Volunteering with youth sports programs as a team manager
  • Reading

Timeline

Administrative Assistant

Advanced Graphix
10.2022 - 04.2026

Preschool Teacher

Preschool of St. Andrew's
10.2021 - 10.2022

Catering Manager

Lucky's 13
12.2017 - 03.2020

Assistant Store Manager

Dry Goods
01.2016 - 12.2016

No Degree - Business Management

Century College

No Degree - Business And Communications

University of Minnesota Duluth

High School Diploma -

White Bear Lake High School