Dedicated administrative professional with strong customer service skills. Known for effective scheduling and problem-solving abilities, contributing to streamlined office operations and enhanced client satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Advanced Graphix
Vadnais Heights, MN 55110
10.2022 - 04.2026
Coordinated schedules and meetings for executives, optimizing time management and resource allocation.
Managed correspondence and communication, ensuring timely responses to client inquiries.
Developed and maintained filing systems, enhancing document retrieval efficiency.
Assisted in preparing reports and presentations, ensuring accuracy of data and information.
Supported event planning and logistics, facilitating successful company initiatives and team-building activities.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Maintained inventory of office supplies and placed orders.
Preschool Teacher
Preschool of St. Andrew's
Mahtomedi, MN
10.2021 - 10.2022
Designed and implemented engaging lesson plans to foster children's cognitive and social development.
Created a nurturing classroom environment that promotes emotional well-being and inclusivity.
Collaborated with parents to support children's learning objectives and address individual needs.
Assessed and documented children's progress through observations and assessments, ensuring accurate records.
Developed weekly lesson plans and activities to engage children and promote learning.
Maintained organized, fun and interactive classroom to help children feel safe.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Established positive communication with parents in daily conversation and formal conferences.
Gave one-on-one attention to children while maintaining overall focus on entire group.
Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
Evaluated student performance regularly through observation, assessment tools, and parent-teacher conferences to ensure academic growth was being achieved consistently across all areas of development.
Allowed for ample outdoor discovery time in schedule each day.
Increased parent involvement by effectively communicating with families about upcoming events, volunteer opportunities, and student progress reports.
Enhanced children's social skills by organizing group activities that encouraged collaboration and communication.
Catering Manager
Lucky's 13
Plymouth, MN
12.2017 - 03.2020
Coordinated large-scale catering events, ensuring seamless execution and client satisfaction.
Developed and maintained relationships with vendors to enhance menu offerings and service quality.
Trained and mentored staff on catering procedures, fostering a collaborative team environment.
Streamlined inventory management processes, reducing waste and optimizing resource allocation.
Hired and trained both permanent and temporary staff members.
Handled catering scheduling, ordered food and planned events.
Managed high-quality food preparation and presentation, ensuring consistent client satisfaction.
Met with clients to outline desired goals and prepared quotes for overall catering costs.
Enhanced event satisfaction by planning and executing memorable catering experiences for clients.
Developed comprehensive event proposals that clearly outlined deliverables, timelines, budget requirements based on client input.
Worked with chefs to plan menus according to client needs and budgets.
Collaborated with clients to create customized menus tailored to their specific preferences and needs.
Assistant Store Manager
Dry Goods
Edina, MN
01.2016 - 12.2016
Led team in achieving sales goals through effective training and performance management.
Developed staff schedules to optimize coverage and enhance customer service.
Implemented inventory management procedures to reduce shrinkage and improve stock accuracy.
Analyzed sales reports to identify trends and inform strategic merchandising decisions.
Enhanced customer experience by resolving issues promptly and effectively addressing feedback.
Mentored new employees on operational standards and best practices for store performance.
Collaborated with senior management to develop promotional strategies aligning with brand goals.
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Trained staff on point-of-sale systems, improving transaction efficiency and customer satisfaction.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Rotated merchandise and displays to feature new products and promotions.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Created and maintained safe and secure work environments for employees.
Processed payments for credit and debit cards and returned proper change for cash transactions.
Education
No Degree - Business Management
Century College
White Bear Lake, MN
No Degree - Business And Communications
University of Minnesota Duluth
Duluth
High School Diploma -
White Bear Lake High School
White Bear Lake, MN
Skills
Customer service
Data entry
Computer skills
Office administration
Administrative support
Time management
Customer and client relations
Strong problem solver
Scheduling and calendar management
Dedicated team player
Appointment scheduling
Professional and mature
Certification
Minnesota Food Certification
HR Certification in Minnesota
Interests
Outdoor Recreation
Watching Movies and TV Shows
Youth Development Programs
Gardening
Baking
Enjoy hobbies that combine physical activity with outdoor exploration
DIY and Home Improvement
Cooking
Team Sports
Crafting and DIY Projects
Music
Volunteering with youth sports programs as a team manager