Kristin Sinclair
Wausau,WI
Overview
11
11
years of professional experience
Work History
GM
Tommy’s Express Car Wash
12.2022 - Current
- Implemented operational strategies and effectively built customer and employee loyalty.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Interacted well with customers to build connections and nurture relationships.
Corporate Account Manager
Kolbe And Kolbe Windows
11.2021 - 01.2022
- Secured competitor business via strategic marketing, service programs and promotions.
- Coordinated full sales lifecycle from proposal development to closings and follow-up.
- Established profitable partnerships construction sector to grow corporate account base.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Tracked competitor trends and market shifts for a competitive edge
Corporate Onboarding/Benefits Coordinator
Norlake Inc.
03.2019 - 07.2021
- Coordinated and conducted employee orientations to promote understanding of coverage and options.
- Trained new team members in policies and procedures and offered insight into best ways to manage job tasks and duties.
- Created employee education programs to improve understanding of benefits packages and increase utilization.
- Supervised and coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations.
- Provided current and prospective employees with information about policies, job duties, working conditions, wages, and benefits. Investigated and reported on industrial accidents for exec team and insurance carrier.
Owner
Squeaky Clean Windows
02.2013 - 01.2019
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Education
Bachelor of Science - Business Management
Concordia College
Saint Paul, MN05.1992
High School Diploma -
River Falls High School
River Falls, WI05.1988
Skills
- Cross-Functional Team Management
- Sales Expertise
- Vendor Negotiations
- Verbal and Written Communication
- Client Account Management
- Program Development
- Sales Team Development
- Market Growth
- Exceptional Interpersonal Communication
- Client Relations
- Interpersonal Skills
- Performance Evaluations
Affiliations
Portage County Business Council
NAMI Advocate
SAMI Advocate
WI Peer Support Speaker
Judicare WI Mentor
Timeline
GM
Tommy’s Express Car Wash
12.2022 - Current
Corporate Account Manager
Kolbe And Kolbe Windows
11.2021 - 01.2022
Corporate Onboarding/Benefits Coordinator
Norlake Inc.
03.2019 - 07.2021
Owner
Squeaky Clean Windows
02.2013 - 01.2019
Bachelor of Science - Business Management
Concordia College
High School Diploma -
River Falls High School
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