Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Receptionist
Kristin Stafford

Kristin Stafford

Madison,WI

Summary

Experienced Senior Project Manager with top-notch implementation and project management abilities. Highly organized, methodical and skilled at overseeing daily milestones across high-performance teams. Well-versed in technical implementation of software, network wide, small cell planning and deployment.

Overview

31
31
years of professional experience

Work History

US Cellular Senior Project Manager

01.2019 - Current
  • Responsible for managing software upgrades to our entire RAN network, bi-annually
  • Lead small cell deployment from initiation to closure phase, following the Project Management Framework Process, outlined by our PMO
  • Work with Operations Teams to manage and install 10G circuits at our Local Connectivity Centers
  • Work with utility companies on regulations and guidelines that support small cell deployment
  • Accountable for managing projects to our Performance measurements and Standards
  • Report regularly to managers on project budget, progress and technical problems
  • Regularly capture lessons learned for process improvement
  • Experience managing projects in Clarity, MS Project and OneVizion
  • Monitored project progress, identified risks and implemented corrective measures to acquire success
  • Developed and maintained project budgets to control costs and meet organizational and project goals
  • Developed and maintained relationships with key stakeholders to meet objectives and boost rapport
  • Established and managed change management processes to fulfill successful project transitions
  • Developed and implemented project plans and budgets to ensure successful execution

Cellular Senior Database Content Management Specialist

01.2013 - 01.2019
  • Ensured data integrity of all engineering databases is accurate and up to date
  • Responsible for driving standardization of naming conventions and field definitions
  • Responsible for addressing issues related to database integrity, process or standardization
  • Participate in user groups to provide functionality requirements for future database development
  • Regularly reviews system product data to ensure continued data integrity
  • Create audit schedule and execute repeatedly to ensure database integrity
  • Develop reporting and analytics as it relates to database integrity
  • Support engineering organization with Ad-Hoc reporting on an as need basis
  • Lead engineering user groups to ensure user's needs are being met
  • Help develop and drive standards, processes and procedures
  • Manage workflow development and new enhancements for projects
  • Provide administrative support, direction, guidance, and/or training to departments

Network Coordinator

US Cellular
01.2002 - 01.2013
  • Obtain price quotes and subsequent ordering of leased facilities to support network needs
  • Monitor, coordinate, and track these facility orders to ensure they are completed accurately and on time
  • Hold vendors accountable for on time delivery of circuits
  • Coordinate all activities (new installs, disconnections, additions, changes, etc.) with Telco and Network Planning/Network Operations
  • Act as liaison to Network Operations field personnel, to Telco’s, long distance carriers, and Network Engineering
  • Actively maintain accurate database of circuit records and other facility information
  • Work with Network Service Center toward resolving customer Telco/dialing problems
  • Review Telco Billing Reports for circuit renewals and questions on billing

Payment Control Specialist

US Cellular
01.2001 - 01.2002
  • Responsible for accurate posting of customer payments for US Cellular Kiosk locations
  • Perform daily reconciliation of bank deposits to CARES information
  • Research and resolve bank deposit discrepancies
  • Process non-sufficient fund back-outs
  • Set up, update, and delete automatic payments for customers
  • Communicate effectively with all levels of management
  • Experience w/ Microsoft office, CARES, Remedy and Atlys

Hometown Cafe Owner/Operator

Hometown Cafe
01.2000 - 01.2001
  • Responsible for day to day management of employees
  • Ordered and maintained appropriate levels of inventory
  • Provided outstanding customer service

Teacher’s aide

Sun Prairie High School CD
01.1999 - 01.2000
  • Assisted lead teacher with developmentally challenged teens
  • Worked as a team with other aides
  • Supported teens on simple tasks and life skills

Salon Owner/Operator

A New You
01.1993 - 01.1999
  • Ordered and maintained inventory for salon and retail supplies
  • Maintained full clientele
  • Attended training classes, seminars and workshops to keep current
  • Responsible for Accounts payable
  • Emphasized customer service resulting in low clientele turnover

Education

Some College (No Degree) - Business Management

Madison College
Madison

Skills

Computer Skills

  • MS Word, Power Point, Excel, Teams, SharePoint 2013, Remedy, ASCEND, MG Docs, JIRA (Agile),SQL Developer, OSS (ENM/NetAct), Cognos reporting, OneVizion, Clarity

Communication

  • Excellent written and verbal communication skills
  • Confident, articulate, and well organized

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

US Cellular Senior Project Manager

01.2019 - Current

Cellular Senior Database Content Management Specialist

01.2013 - 01.2019

Network Coordinator

US Cellular
01.2002 - 01.2013

Payment Control Specialist

US Cellular
01.2001 - 01.2002

Hometown Cafe Owner/Operator

Hometown Cafe
01.2000 - 01.2001

Teacher’s aide

Sun Prairie High School CD
01.1999 - 01.2000

Salon Owner/Operator

A New You
01.1993 - 01.1999

Some College (No Degree) - Business Management

Madison College

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