Summary
Overview
Work History
Education
Skills
Timeline
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Kristin Stephens

Aurora ,CO

Summary

Dynamic Fine Jewelry Manager at Sears with a proven track record of boosting sales through innovative merchandising and exceptional customer service. Adept at team leadership and problem-solving, I successfully reduced shrinkage rates and enhanced staff skills, driving repeat business and client satisfaction. Committed to excellence in store operations and teamwork.

Overview

2026
2026
years of professional experience

Work History

Fine Jewelry Manager

Sears
  • Increased fine jewelry sales by implementing effective product merchandising strategies.
  • Implemented rigorous loss prevention measures, reducing shrinkage rates significantly.
  • Promoted exceptional customer service standards, leading to increased repeat business and client satisfaction.
  • Coached and developed staff members to enhance their skills, contributing to overall team success.

Framing Manager

Michaels Arts and Crafts
05.2018 - Current
  • Assisted customers with frame selections, offering expert advice on color, style, and material choices.
  • Provided on-the-job training for new hires, promoting skill development and increased productivity.
  • Implemented safety protocols for tool usage, resulting in a decrease in workplace accidents.
  • Managed a team of framers, ensuring high-quality workmanship and timely completion of projects.

Education

High School Diploma -

Rangeview High School
Aurora, CO

Skills

  • Store operations
  • Positive attitude
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Organizational skills
  • Team leadership
  • Verbal and written communication

Timeline

Framing Manager

Michaels Arts and Crafts
05.2018 - Current

Fine Jewelry Manager

Sears

High School Diploma -

Rangeview High School
Kristin Stephens