Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristin Tejada-McPartland

Miami,FL

Summary

People-oriented and dependable professional with a strong background in customer service, hospitality, and client relations. Adaptable and quick-thinking, with strong communication skills and a commitment to providing attentive, professional service and positive customer experiences

Overview

4
4
years of professional experience

Work History

Guest Services & Hospitality Associate

Marriot Hotel - CitizenM
Miami, FL
09.2024 - Current
  • Versatile hospitality professional experienced in front desk, bar, and kitchen operations throughout each shift
  • Deliver exceptional guest service by assisting with check-ins, reservations, payments, inquiries, and guest concerns.
  • Provide food and beverage while engaging with guest in a professional and friendly matter.
  • Handle guest concerns and unexpected situations calmly and professionally, using sound judgment and problem solving skills.
  • Work closely with team members while adapting to changing guest and operational needs.

Payroll Clerk / Receptionist

EmployBridge
Miami, FL
06.2022 - 05.2024
  • Processed weekly timecards and payroll while maintaining accurate employee records and documentation.
  • Audited payroll, timesheets, and personnel records to ensure accuracy and resolve discrepancies.
  • Managed front desk operations, including visitor check-ins, appointment scheduling, and communication with employees and management.
  • Balanced multiple administrative responsibilities and time-sensitive deadlines while maintaining organization and professionalism.

Education

Cosmetogoly -

Paul Mitchell The School
Miami, FL
11.2023

High School Diploma -

Tuckahoe High School
Tuckahoe, NY
06.2018

Skills

  • Bilingual : English & Spanish
  • Teamwork
  • Adaptability
  • Customer service
  • Multitasking
  • Organization
  • Interpersoanl skills
  • Attention to detail

Timeline

Guest Services & Hospitality Associate

Marriot Hotel - CitizenM
09.2024 - Current

Payroll Clerk / Receptionist

EmployBridge
06.2022 - 05.2024

Cosmetogoly -

Paul Mitchell The School

High School Diploma -

Tuckahoe High School