Kristin Turner
Jacksonville,AL
Summary
Goal-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Expert in increasing productivity and customer satisfaction while driving revenue and sales.
Overview
9
9
years of professional experience
1
1
Certification
Work History
General Manager
Precision Contractors
Jacksonville, AL
05.2022 - 11.2025
- Directed daily operations, ensuring project timelines and budgets aligned with company goals.
- Implemented process improvements that enhanced operational efficiency and reduced project delays.
- Cultivated relationships with clients, subcontractors, and suppliers to ensure seamless project execution and collaboration.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
General Manager
Timberline Homes
Alexandria, AL
01.2019 - 04.2022
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Analyzed market trends to inform business strategies and identify new growth opportunities for the organization.
- Established strong relationships with key clients, enhancing customer loyalty and retention rates.
- Fostered a competitive sales environment, motivating team members through incentives and recognition programs.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
Sales Manager
Timberline Homes
Alexandria, AL
05.2017 - 01.2019
- Led sales team to exceed quarterly targets through strategic planning and effective coaching.
- Developed and implemented training programs to enhance team performance and product knowledge.
- Fostered relationships with key clients, resulting in increased customer loyalty and retention rates.
- Collaborated with marketing team to create promotional materials that aligned with sales objectives.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Education
High School Diploma -
White Plains High School
Anniston, ALSkills
- Leadership and team building
- Problem resolution
- Time management
- Customer relationship management
- Sales expertise
- Project management
- Budget analysis
- Advertising and marketing
Certification
- CNP - Certified Notary Public
- Social Media Marketing
Accomplishments
Top Sales Representative 2017
Top Sales Representative 2018
Timeline
General Manager
Precision Contractors
05.2022 - 11.2025
General Manager
Timberline Homes
01.2019 - 04.2022
Sales Manager
Timberline Homes
05.2017 - 01.2019
High School Diploma -
White Plains High School