Kristin Vandivier
Dayton,OH
Summary
Dynamic General Manager with a proven track record at Rieck Construction, adept at leading teams through multiple mergers while enhancing organizational effectiveness. Skilled in identifying market growth opportunities and implementing strategic plans, resulting in increased profitability and customer satisfaction. Strong relationship builder with a focus on team collaboration and innovative problem-solving.
Overview
18
18
years of professional experience
Work History
General Manager Sales
Rieck Construction, LLC
08.2022 - Current
- Lead team through 3 transitions of mergers/acquisitions in the last 3 years.
- Participated in due diligence prior to each of these transitions.
- Created a clear plan to integrate cultures, ensure strategic alignment, manage team moral while continuing to focus on customer and stakeholder needs.
- Enhanced organizational effectiveness through development of innovative policies and procedures.
- Drove strategic growth by leading cross-functional teams in implementing new business initiatives.
- Streamlined communication between departments for improved workflow and efficiency.
- Enhanced customer satisfaction with effective resolution of service issues.
- Managed team performance, resulting in increased productivity.
- Developed comprehensive business strategies to boost profitability.
- Fostered a positive work environment by promoting team collaboration and professional development.
- Optimized sales team's profit margins and overall financial performance.
- Effectively collaborate with operations and other department heads to ensure smooth delivery of services.
- Analyze sales metrics to identify areas for growth opportunities.
Sales Manager
Rieck Services
05.2013 - 07.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Maintenance Sales Representative
Rieck Services
09.2007 - 04.2013
- Boosted client base by engaging with prospective customers and building lasting relationships.
- Developed tailored sales presentations to meet diverse customer needs and increase product understanding.
- Strengthened market presence through strategic networking and persistent follow-up.
- Enhanced sales opportunities by identifying customer requirements and delivering customized solutions.
- Implemented innovative sales strategies to increase market share and brand awareness.
- Increased revenue by effectively cross-selling and upselling complementary products.
- Leveraged CRM tools to streamline sales processes and improve client interactions.
- Delivered compelling product demonstrations to top decision makers, influencing purchase decisions positively.
Education
High School Diploma -
Kettering High School
Kettering, OHAssociate of Arts - Theatre
Sinclair Community College
Dayton, OHSkills
Identifying opportunities for market growth
Leading team through multiple company transitions
Aligning strategic vision of leadership with market opportunities
Ensuring market brand recognition and credibility was maintained and enhanced throughout each transition
Developing strategic marketing plans to respond to current and future growth opportunities
Strategic plan implementation, responding nimbly and with alacrity to shifting company goals and market conditions
Timeline
General Manager Sales
Rieck Construction, LLC
08.2022 - Current
Sales Manager
Rieck Services
05.2013 - 07.2022
Maintenance Sales Representative
Rieck Services
09.2007 - 04.2013
High School Diploma -
Kettering High School
Associate of Arts - Theatre
Sinclair Community College
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