KRISTIN WISSIG

• Worked company owner & managers to understand their talent needs
• Researched and adapted a new benefits plan
• Assisted managers in the use of performance reviews as coaching tools for individual development
• Administered company-wide compensation and benefit plans
• Led new talent acquisition and recruitment processes and processed all new employee on-boarding
• Processed weekly payroll and all year end tax forms for all employees and contractors
• Worked with team members 1 to 1 and in small groups to enhance performance and employee satisfaction
• Collaborated with leadership on recruitment strategies, development plans, performance management, and employee engagement
• Provided guidance on employee relations and matters of corrective action
• Managed company organizational structure, responsibilities, and staffing levels
• Assisted with benefits administration, including leave administration, and worker's compensation
• Assisted managers in determining training needs and finding the best solutions to meet those needs

Conduct pre-event consultations with clients detailing menus and additional arrangements.
Meet weekly with facility department heads(banquets, culinary) to determine staffing needs for function details.
Design, coordinate and implement all aspects of corporate events, including setup, dates, times, meals and other logistics.

Manage both single and multi-day programs in their entirety; accountable for every detail.

Work hand in hand with vendors to ensure proper service and products; collaborate with the culinary department on menu items,
preparations and presentation.

Implement and coordinate processes to ensure all vendors and event activities are timely and organized to create seamless structure..
Responsible for all logistical aspects, including: event activities, schedule coordination, event safety features and personnel.
Analyze and determine budgets for all events, including profit and loss statements to forecast costs for future events
Gain feedback from clients on all events to utilize for enhancements to future planning.

• Reviewed job requirements, and posted job descriptions on company site as well as local job boards
• Created comprehensive compensation packages for prospective hires
• Administered company-wide compensation and benefit plans
• Processed weekly payroll and all year end tax forms for all employees and contractors
• Worked with team members to enhance performance and both employee and customer satisfaction
• Provided guidance on employee and customer relations
• Managed business structure, schedules, responsibilities, and staffing levels
• Completed on-boarding, entered new hire information, and processed employee changes, updates and terminations

• Answered member phone inquiries and resolve all member billing questions and issues.
• Created bi-monthly "Clubber" magazine in Adobe InDesign and distributed to the entire membership
• Updated club website and social media with daily menus and upcoming Club events
• Created and mailed monthly member statements including reciprocal clubs and special parties
• Handled all reciprocal club reservations, created and sent reciprocal club introduction letters at members request
• Closed out all end of day tickets for all servers and processed member account adjustments
• Reconciled special function sheets with POS tickets to ensure all functions were billed properly