Kristin Wood
Overland Park
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
15
15
years of professional experience
Work History
Residential House Cleaner
Jelly Bean Clean (Self Employed)
06.2024 - Current
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
- Developed strong relationships with clients, earning trust through reliability and attention to detail.
- Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
- Established a reputation for punctuality, professionalism, and dependability that contributed to high levels of client satisfaction and repeat business.
- Provided exceptional customer service, addressing concerns and customizing services to meet individual needs.
Leasing Consultant
Price Brothers
12.2023 - 05.2024
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
Assistant Manager
McDonalds
04.2023 - 11.2023
- Oversaw financial transactions, including opening and closing procedures
- Addressed customer inquiries, feedback, and concerns
- Coordinated employee schedules and provided team leadership
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Assistant Manager
Freddy's Frozen Custard & Steakburgers
02.2021 - 11.2022
- Managed food preparation and cooking
- Oversaw cash register operations, opening, and closing procedures
- Addressed guest inquiries, feedback, and complaints
- Responsible for scheduling and employee management
- Coordinated community fundraisers and events
Childcare Provider
HealthRidge Fitness Center
11.2012 - 05.2018
- Supervised children's activities in the Kids Center
- Managed employee schedules and maintained a clean environment
- Ensured a safe and enjoyable experience for children and their families
- Handled accident reports and parent communication
- Worked in the café as a cashier, prepared food, and hosted birthday parties
Nanny
Self Employed
01.2010 - 01.2018
- Provided childcare services, including meal preparation and housekeeping
- Engaged children in various activities to keep them entertained
- Assisted a parent with at-home job tasks and customer interactions
Customer Service Associate
Target
12.2015 - 03.2016
- Operated cash registers, handled returns, and addressed customer inquiries
- Maintained inventory control and organized stock room
- Assisted with unloading truck shipments
Education
High School Diploma -
Shawnee Mission West High School
Overland Park, KS05.2012
Skills
- Childcare
- Assistant manager experience
- Cash handling
- Inventory control
- Customer service
- Hospitality
- Event planning
- Store management
- Babysitting
- Meal preparation
- Fundraising
- Nannying
- Time management
- Attention to detail
Accomplishments
- Telephone Service - Professionally processed 30+ calls per day, providing information and service to ensure customer satisfaction.
- Cleaned an average of 2-3 homes per day.
- Supervised team of 8-9 staff members.
Languages
English
Timeline
Residential House Cleaner
Jelly Bean Clean (Self Employed)
06.2024 - Current
Leasing Consultant
Price Brothers
12.2023 - 05.2024
Assistant Manager
McDonalds
04.2023 - 11.2023
Assistant Manager
Freddy's Frozen Custard & Steakburgers
02.2021 - 11.2022
Customer Service Associate
Target
12.2015 - 03.2016
Childcare Provider
HealthRidge Fitness Center
11.2012 - 05.2018
Nanny
Self Employed
01.2010 - 01.2018
High School Diploma -
Shawnee Mission West High School
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