KRISTINA BUTTON
Oceanside,CA
Summary
Dynamic team player passionate about collaboration and incredibly eager to learn the ins and outs of the design industry. Recognized for being detail-oriented, adaptable, and supporting customer communication at every touchpoint.
Overview
9
9
years of professional experience
Work History
Customer Service Lead
World Wave Expeditions Camp Store
Carlsbad, CA
10.2023 - Current
- Upheld exceptional service to guests while maintaining internal organization during high-volume days, contributing to repeat business and positive feedback
- Operated the POS system, led proper restocking and rotation, and supported electrical work for events
Marketing & Social Media Coordinator
Carlsbad Beach Hotel Properties, LLC
Carlsbad, CA
08.2021 - 08.2023
- Developed and executed social media campaigns for various platforms to enhance brand visibility, engagement, and community connection
- Contributed to the development of creative visual assets for use in both print and digital marketing materials
Account Strategist
This Good World Studio
Rochester, NY
01.2019 - 06.2021
- Collaborated with creative lead to fulfill design production for socials, print projects, ad campaigns, and multimedia shoots
- Developed strategic and creative solutions that addressed client challenges and brand objectives during project management
Server
Radio Social
Rochester, NY
02.2019 - 08.2019
- Provided exceptional service to guests, carried out transactions, and maintained structure during high-pressure moments
- Kept thorough knowledge of the everchanging menu ingredients, preparation methods, and wine pairings to enhance guests' understanding of our cuisine
Admissions Representative
Office of Admissions Roberts Wesleyan College
Rochester, NY
03.2018 - 05.2019
- Recruited and communicated with new students, leading tours and recruitment events
- Served as a source of information for potential applicants and supported the admissions process
Account Intern
This Good World Studio
Rochester, NY
01.2019 - 04.2019
- Created content, developed ads, and completed web editing for clients
- Facilitated a community event to fundraise for a local initiative
- Conducted competitive social content research that assisted client marketing plans
Conference Services Assistant
Roberts Wesleyan College
Rochester, NY
06.2017 - 08.2017
- Assisted with the implementation and maintenance of summer programs
- Utilized secretarial skills by answering phones and using computer software and database management systems to coordinate online registrations, room reservations, and housekeeping duties
Education
Bachelor of Science - Communication
Roberts Wesleyan College
Rochester, NY Skills
- Customer Communication
- Content Creation: Writing, Photography
- Digital Editing: Adobe Photoshop, Adobe Lightroom, Microsoft Word, Canva, Excel
Timeline
Customer Service Lead
World Wave Expeditions Camp Store
10.2023 - Current
Marketing & Social Media Coordinator
Carlsbad Beach Hotel Properties, LLC
08.2021 - 08.2023
Server
Radio Social
02.2019 - 08.2019
Account Strategist
This Good World Studio
01.2019 - 06.2021
Account Intern
This Good World Studio
01.2019 - 04.2019
Admissions Representative
Office of Admissions Roberts Wesleyan College
03.2018 - 05.2019
Conference Services Assistant
Roberts Wesleyan College
06.2017 - 08.2017
Bachelor of Science - Communication
Roberts Wesleyan College
AWARDS/POSITIONS
Enactus Presentation Team 2019
Student Athlete Advisory Committee President 2019
Team Captain: D2 Volleyball and Track & Field