Summary
Overview
Work History
Education
Skills
Timeline
AWARDS/POSITIONS
Generic

KRISTINA BUTTON

Oceanside,CA

Summary

Dynamic team player passionate about collaboration and incredibly eager to learn the ins and outs of the design industry. Recognized for being detail-oriented, adaptable, and supporting customer communication at every touchpoint.

Overview

9
9
years of professional experience

Work History

Customer Service Lead

World Wave Expeditions Camp Store
Carlsbad, CA
10.2023 - Current
  • Upheld exceptional service to guests while maintaining internal organization during high-volume days, contributing to repeat business and positive feedback
  • Operated the POS system, led proper restocking and rotation, and supported electrical work for events

Marketing & Social Media Coordinator

Carlsbad Beach Hotel Properties, LLC
Carlsbad, CA
08.2021 - 08.2023
  • Developed and executed social media campaigns for various platforms to enhance brand visibility, engagement, and community connection
  • Contributed to the development of creative visual assets for use in both print and digital marketing materials

Account Strategist

This Good World Studio
Rochester, NY
01.2019 - 06.2021
  • Collaborated with creative lead to fulfill design production for socials, print projects, ad campaigns, and multimedia shoots
  • Developed strategic and creative solutions that addressed client challenges and brand objectives during project management

Server

Radio Social
Rochester, NY
02.2019 - 08.2019
  • Provided exceptional service to guests, carried out transactions, and maintained structure during high-pressure moments
  • Kept thorough knowledge of the everchanging menu ingredients, preparation methods, and wine pairings to enhance guests' understanding of our cuisine

Admissions Representative

Office of Admissions Roberts Wesleyan College
Rochester, NY
03.2018 - 05.2019
  • Recruited and communicated with new students, leading tours and recruitment events
  • Served as a source of information for potential applicants and supported the admissions process

Account Intern

This Good World Studio
Rochester, NY
01.2019 - 04.2019
  • Created content, developed ads, and completed web editing for clients
  • Facilitated a community event to fundraise for a local initiative
  • Conducted competitive social content research that assisted client marketing plans

Conference Services Assistant

Roberts Wesleyan College
Rochester, NY
06.2017 - 08.2017
  • Assisted with the implementation and maintenance of summer programs
  • Utilized secretarial skills by answering phones and using computer software and database management systems to coordinate online registrations, room reservations, and housekeeping duties

Education

Bachelor of Science - Communication

Roberts Wesleyan College
Rochester, NY

Skills

  • Customer Communication
  • Content Creation: Writing, Photography
  • Digital Editing: Adobe Photoshop, Adobe Lightroom, Microsoft Word, Canva, Excel

Timeline

Customer Service Lead

World Wave Expeditions Camp Store
10.2023 - Current

Marketing & Social Media Coordinator

Carlsbad Beach Hotel Properties, LLC
08.2021 - 08.2023

Server

Radio Social
02.2019 - 08.2019

Account Strategist

This Good World Studio
01.2019 - 06.2021

Account Intern

This Good World Studio
01.2019 - 04.2019

Admissions Representative

Office of Admissions Roberts Wesleyan College
03.2018 - 05.2019

Conference Services Assistant

Roberts Wesleyan College
06.2017 - 08.2017

Bachelor of Science - Communication

Roberts Wesleyan College

AWARDS/POSITIONS

Enactus Presentation Team 2019

Student Athlete Advisory Committee President 2019

Team Captain: D2 Volleyball and Track & Field

KRISTINA BUTTON