KRISTINA BUTTON
Oceanside,CA
Summary
Dynamic team player passionate about collaboration and incredibly eager to learn the ins and outs of the design industry. Recognized for being detail-oriented, adaptable, and supporting customer communication at every touchpoint.
Overview
9
9
years of professional experience
Work History
Customer Service Lead
World Wave Expeditions Camp Store
10.2023 - Current
- Upheld exceptional service to guests while maintaining internal organization during high-volume days, contributing to repeat business and positive feedback
- Operated the POS system, led proper restocking and rotation, and supported electrical work for events
Marketing & Social Media Coordinator
Carlsbad Beach Hotel Properties, LLC
08.2021 - 08.2023
- Developed and executed social media campaigns for various platforms to enhance brand visibility, engagement, and community connection
- Contributed to the development of creative visual assets for use in both print and digital marketing materials
Account Strategist
This Good World Studio
01.2019 - 06.2021
- Collaborated with creative lead to fulfill design production for socials, print projects, ad campaigns, and multimedia shoots
- Developed strategic and creative solutions that addressed client challenges and brand objectives during project management
Server
Radio Social
02.2019 - 08.2019
- Provided exceptional service to guests, carried out transactions, and maintained structure during high-pressure moments
- Kept thorough knowledge of the everchanging menu ingredients, preparation methods, and wine pairings to enhance guests' understanding of our cuisine
Admissions Representative
Office of Admissions Roberts Wesleyan College
03.2018 - 05.2019
- Recruited and communicated with new students, leading tours and recruitment events
- Served as a source of information for potential applicants and supported the admissions process
Account Intern
This Good World Studio
01.2019 - 04.2019
- Created content, developed ads, and completed web editing for clients
- Facilitated a community event to fundraise for a local initiative
- Conducted competitive social content research that assisted client marketing plans
Conference Services Assistant
Roberts Wesleyan College
06.2017 - 08.2017
- Assisted with the implementation and maintenance of summer programs
- Utilized secretarial skills by answering phones and using computer software and database management systems to coordinate online registrations, room reservations, and housekeeping duties
Education
Bachelor of Science - Communication
Roberts Wesleyan College
Rochester, NY Skills
- Customer Communication
- Content Creation: Writing, Photography
- Digital Editing: Adobe Photoshop, Adobe Lightroom, Microsoft Word, Canva, Excel
Timeline
Customer Service Lead
World Wave Expeditions Camp Store
10.2023 - Current
Marketing & Social Media Coordinator
Carlsbad Beach Hotel Properties, LLC
08.2021 - 08.2023
Server
Radio Social
02.2019 - 08.2019
Account Strategist
This Good World Studio
01.2019 - 06.2021
Account Intern
This Good World Studio
01.2019 - 04.2019
Admissions Representative
Office of Admissions Roberts Wesleyan College
03.2018 - 05.2019
Conference Services Assistant
Roberts Wesleyan College
06.2017 - 08.2017
Bachelor of Science - Communication
Roberts Wesleyan College
AWARDS/POSITIONS
Enactus Presentation Team 2019
Student Athlete Advisory Committee President 2019
Team Captain: D2 Volleyball and Track & Field